Account Manager
Location Cleveland, OH
Description
Account Manager - Northern Ohio
WHY APEX WATER AND PROCESS INC.?
Apex Water and Process is a trusted leader in water and process management, delivering integrated solutions of chemistry, equipment, automation and services to help industries reduce costs, maximize efficiency, stay compliant, and optimize sustainability. We simplify water and process challenges for customers with expert support, seamless solutions, and fast problem-solving, so they can focus on running safe, efficient, and sustainable operations. We're a fast-growing company with a vibrant, team-oriented culture, committed to delivering exceptional customer service and fostering long-term partnerships. At Apex, you'll find ample opportunities for professional growth and development in a supportive environment. Plus, we offer a robust benefits package, and as a new full-time team member, you'll start accruing paid time off from day one! Don't miss out - apply today and start your journey with Team Apex!
JOB SUMMARY
We are seeking an Account Manager to join our team and cover northwestern Ohio! The primary function of the Account Manager will be to maintain and expand the Company's business base by maximizing the profitability of assigned customer accounts and also helping the Company grow by soliciting new business! The Account Manager will use their sales expertise and technical knowledge about the water treatment industry to recommend and apply basic water treatment applications and solutions, as well as communicate program results to Company leadership and customers.
ESSENTIAL JOB RESPONSIBILITIES:
Manage existing customer base and grow territory with the help of the leadership team
Interact with site personnel in various departments to sell and support Company's water treatment products and services for boiler, cooling, RO, process, and drinking water systems at numerous customer locations in a number of industries
Work onsite at customer locations to provide routine, day-to-day service to determine water treatment program is operating within optimal ranges
Assist with chemical feed and inventory management
Participate in delivery, installation, commissioning and repair of systems at customer sites
Manage and place orders, track inventory and usage of product at each customer site and serve as the general face of the Company to assigned customer base
Deliver value to customer base by conducting routine service and business reviews, as clear and consistent communication with customers is a key component of the Company's culture
Project professional image of the Company through a positive and helpful attitude and punctual and reliable attendance at all times
Maintain professional and technical knowledge in order to provide sound water treatment recommendations to customers; continuously strive for professional improvement by taking advantage of the Company's continuous online training and mentorship opportunities
Be a team player and mentor to the team
Local travel is expected and ongoing, including approximately 5% of travel outside of assigned region, which will involve overnight stays
Keep vehicle in good operating condition and keep up with recommended maintenance as needed.
Adhere to and support all safety policies and guidelines
Perform other duties as assigned
REQUIRED QUALIFICATIONS:
High school diploma or equivalent
General knowledge of cooling tower systems, steam generation, and chilled/hot/process water closed-loop systems
Prior work experience in a technical sales role
Strong communication and customer service skills with the ability to explain technical concepts to non-technical clients and stakeholders
Mechanical and technical aptitude with the ability to diagnose and resolve technical issues efficiently
Ability and willingness to be trained in on and perform equipment installation, commissioning, and repair at customer sites
Knowledge of Microsoft Word, Excel and PowerPoint and ability to learn internal business systems
Ability to work independently and effectively plan, organize and execute activities
Ability and willingness to physically provide service at customer facilities within a wide range of environments; must be able to lift a minimum of 50lbs. without assistance
Valid driver's license and willingness to abide by Company standards for operating a motor vehicle
Ability and willingness to be away from home for overnight travel 2-4 nights/month
PREFERRED QUALIFICATIONS:
Bachelor's degree in Engineering, Chemistry or other relevant field of study
Past work experience in technical sales and service in industrial water treatment or specialty chemicals industry
Familiarity with water treatment industry regulations and standards
Advanced certifications or training in water treatment technologies
Apex Water and Process Inc. (www.TeamApex.com) is a comprehensive provider of water and process solutions, as well as fabrication for industrial and agricultural markets with enterprise-level partnerships and customer service. As a vertically integrated parent company to six outstanding regional brands, Apex is uniquely positioned to meet all our clients' fabrication, chemical, equipment, engineering and service needs efficiently and effectively. We are a fast-growing, dynamic company with a strong, supportive culture that offers many opportunities for career development and advancement. We are always looking for passionate, dedicated individuals to join our team to help us continue to strive for excellence as we provide valuable, innovative and sustainable solutions for our customers!
An offer of employment at Apex Water and Process is subject to a pre-employment background check, physical and drug screen. Apex is an equal opportunity employer and prohibits discrimination and harassment of any @type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Full-Time/Part-Time Full-Time
Exempt/Non-Exempt Exempt
EOE Statement We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, disability status, or any other federal, state, or local protected class.
This position is currently accepting applications.
