Administrative Coordinator 4 - TL/ETWD
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Administrative Coordinator 4 - TL/ETWD
Salary
$2,732.00 - $4,682.00 Monthly
Location
Baton Rouge, LA
Job Type
Classified
Job Number
LDOE50603978-012026CN -TL/ETWD
Department
Education-State Activities
Opening Date
01/20/2026
Closing Date
1/25/2026 11:59 PM Central
Description
Benefits
Questions
About this Job
This position is located in Baton Rouge, LA
This is a temporary Job Appointment that may last up to 4 years only
Office of Teaching & Learning
Job Focus Area
The Louisiana Department of Education, Office of Teaching and Learning, is seeking an Administrative Coordinator 4 to support educator certification and background credentialing functions within the Educator Talent & Workforce Development team. This position reports to the Director of Certification and plays a key role in ensuring certification applications are processed accurately, securely, and in compliance with state requirements.
Candidates with the following skills and competencies are encouraged to apply:
Accepting Direction: The ability to be open and willing to follow guidance or instructions.
Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
The incumbent of this position will need the following:
Experience working with Google Workspace (Drive, Docs, Sheets) to create, organize, and manage electronic files.
Proficiency with Microsoft Outlook (scheduling and email management) and Zoom (meeting coordination and facilitation).
Prior experience using case management systems or electronic databases for tracking, processing, and retrieving records.
Demonstrated ability to review and analyze sensitive documents, such as employee time and attendance records, criminal background checks, personal identification documents, etc., with accuracy and confidentiality.
Strong data entry and document management skills, including scanning, indexing, and retrieving records in systems such as OnBase or similar platforms.
Experience providing customer service and stakeholder support, including responding to inquiries, clarifying requirements, and resolving issues professionally.
Ability to prioritize and manage workload in a high-volume environment with strict deadlines.
Familiarity with educator certification processes or state regulatory compliance work (preferred but not required).
Demonstrated skill in working independently and with discretion, while also functioning effectively as part of a team.
Strong written and verbal communication skills, especially in preparing clear, accurate responses and documentation.
Minimum Qualifications
Three years of experience in administrative services.
EXPERIENCE SUBSTITUTION:
Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168070) .
Job Duties and Other Information
Job Duties:
Assign and process cases daily to support specialists in certification and background credentialing.
Provide customer service to applicants, school districts, and teacher preparation programs through the certification portal.
Help manage workload distribution based on volume and staff capacity.
Validate Social Security Numbers in the Louisiana Educator Portal
Manage and oversee the team's time and attendance records.
Maintain the team's technology inventory
Purchasing
Schedule and coordinate meetings for the supervisor and staff using Outlook and Zoom.
Position-Specific Details:
Appointment Type: Job Appointment. This position will be filled as a temporary job appointment that may last up to 4 years.
Work Location:The person hired for this position is expected to regularly report to the Baton Rouge office.
Work Schedule: Work hours are Monday - Friday. Work hours will be determined.
Compensation: The salary offered will be determined based on qualifications and experience.
**Note regarding the advertised pay range: The maximum amounts listed are the maximum salary amounts a person can make over their career andnot the maximum amount we are allowed to pay a new hire .
Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Contact Information:
For further information about this vacancy contact:
Louisiana Department of Education - Human Resources
PO Box 94064
Baton Rouge, LA 70804
ldoejobs@la.gov
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave- Up to six weeks paid parental leave
More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave - State employees receive the following paid holidays each year:
New Year's Day
Martin Luther King, Jr. Day,
Mardi Gras,
Good Friday,
Memorial Day,
Independence Day,
Labor Day,
Veteran's Day,
Thanksgiving Day and Christmas Day.
*** Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the @type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\Retirement\System.mp4) to give you more detailed information about their system
Teacher's Retirement System of Louisiana (www.trsl.org),
Louisiana School Employees Retirement System (www.lsers.net), among others
01
I understand that information on this application may be subject to investigation and verification and that any misrepresentation or material omission, including on my responses to supplemental questions, may cause my application to be rejected, my name to be removed from the eligible register, and/or subject me to disqualification from future job opportunities and/or dismissal from state service.
Yes
No
02
Accepting Direction - How well do you accept guidance, follow instructions, and adjust when given feedback?
I resist direction, ignore feedback, and need reminders to complete tasks
I follow direction with reminders and often need clarification or support.
I follow direction reliably, adjust to feedback, and complete tasks on time.
I adapt quickly, follow through, and help others adjust as needed.
03
Accepting Direction - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
04
Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?
I communicate unclearly, use poor tone, and ignore the audience.
I share main ideas clearly and adapt to the audience when reminded.
I communicate clearly, listen actively, and explain complex ideas well.
I craft messages that connect, inspire, and drive action across audiences.
05
Communicating Effectively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
06
Following Policies and Procedures - How well do you apply rules, policies, and procedures in your work?
I struggle to follow rules or apply policies correctly, which can lead to confusion or mistakes.
I follow rules with support and help correct issues, but I sometimes apply policies inconsistently.
I apply and explain policies accurately, adapt to routine situations, and help improve procedures.
I guide others in applying policies, prevent compliance issues, and improve procedures based on experience.
07
Following Policies and Procedures - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
08
Do you have experience using electronic databases or case management systems (such as OnBase, Teacher Certification Management System (TCMS), or similar platforms) for processing, scanning, indexing, or retrieving records?
Yes
No
09
If yes, please identify the system(s) you have used and describe the @types of tasks you performed.
10
Do you have experience creating, organizing, and managing digital files using Google Workspace tools (e.g., Google Drive, Docs, Sheets) or Microsoft Outlook for scheduling and communication?
Yes
No
11
If yes, please specify which tools you used and the @types of tasks you regularly completed.
12
Do you have experience reviewing and analyzing policy and law as part of a compliance, certification, or hiring process?
Yes
No
13
If yes, please list the @type(s) of background checks and the @context in which you reviewed them.
14
Are you a current employee of the Louisiana Department of Education? Please note - teachers and other employees of the school system are NOT considered employees of the LA Department of Education:
Yes
No
Required Question
Employer
State of Louisiana
Address
For agency contact information, please refer to
the supplemental information above.
Louisiana State Civil Service, Louisiana, 70802
Phone
(866) 783-5462
Website
http://agency.governmentjobs.com/louisiana/default.cfm
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