Full Time - Fulfillment Team Lead - Day

Lowe's • Fort Wayne, IN • 1d ago

Key Responsibilities

Coach and model service excellence through accurate and high quality picking, staging, and order validation.

Respond to customer and associate questions, resolve issues, and escalate when needed.

Balance service, administrative, and maintenance tasks with fulfillment responsibilities.

Use the Orders App to pick, stage, and fulfill all order @types (Pickup, Install, Delivery, Same Day / Gig, and Curbside.

Partner with the Pro Sales team to ensure Pro Call Ahead Orders are picked and staged. Resolve escalated customer issues and operational challenges quickly and effectively.

Support inventory accuracy, SIMS compliance, and shrink reduction through audits and validation.

Ensure fulfillment areas remain safe, organized, and compliant by conducting daily checks and enforcing safety and maintenance standards.

Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.

Assist with scheduling, coverage, and communication of fulfillment priorities, partnering with leadership and MOD as needed.

Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

May be assigned other duties to support business needs.

Required Qualifications

High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable

6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information

1 Year of Retail experience providing customer service, including identifying and resolving customer issues, greeting customers, answering phones, building relationships with customers, and thanking customers for their business

Obtaining certification for Counterbalance Forklift, Narrow Aisle Reach Truck and Order Picker is required for this role.

Preferred Qualifications

6 Months of Experience using common retail technology, such as smart phones and tablets

6 Months of Experience working in any department at a Lowe's retail store

6 Months of Experience in an administrative role processing and filing paperwork including invoices

1 Year of Supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees

1 Year of Experience in a customer service or product fulfillment position at a home improvement or hardware retailer in related department (e.g., kitchen, plumbing, electrical, lawn and garden)

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Lowe's

Go to Apply

Share this job

Similar Jobs

CNC Operator I - 2nd Shift

Cadrex • Ossian, IN • 7h ago

Manufacturing & Warehouse

CNC Operator I - 2nd Shift Ossian, IN ( http://maps.google.com/maps?q=6935+N.+State+Rd.+1+Ossian+IN+USA+46777 ) Job Type Full-time Description OVERVIEW Cadrex is searching for a CNC Operator I who will operate both manua...

7h ago

Go to Apply

CNC Operator II - 3rd Shift

Cadrex • Ossian, IN • 2d ago

Manufacturing & Warehouse

CNC Operator II - 3rd Shift Ossian, IN ( http://maps.google.com/maps?q=6935+N.+State+Rd.+1+Ossian+IN+USA+46777 ) Job Type Full-time Description OVERVIEW Cadrex is searching for a CNC Operator II to operate both manual an...

2d ago

Go to Apply

2nd Material Handler - $25.80

Dairy Farmers of America • Huntington, IN • 5d ago

Manufacturing & Warehouse

Job Description JOB SUMMARY Kemps Dairy has immediate job openings for adaptable Material Handler/Forklift Operator to perform all-purpose duties, which may include unloading materials and ingredients for warehouse use,...

5d ago

Go to Apply

Entry Level Production | Nucor Fastener, St. Joe

Nucor Steel Auburn, Inc. • Saint Joe, IN • 5d ago

Manufacturing & Warehouse

Job Details: Division: [[division_obj]] Location: [[filter4]], [[filter3]], [[filter2]] Other Available Locations: [[mfield1]] [[custSalary]] Welcome to Nucor, where our unique culture sets us apart. Joining Nucor means...

5d ago

Go to Apply

Manufacturing Machine Adjuster

OSV • Huntington, IN • 1w ago

Manufacturing & Warehouse

Manufacturing Machine Adjuster Converting Machines (1 OR MORE OPENINGS) Position Pay: $23.16 After 6 Months: $26.78 Must be available to work all shifts. 1st Shift - 7:00 am - 3:00 pm 2nd Shift - 3:00 pm - 11:00 pm 3rd S...

1w ago

Go to Apply

Manufacturing Associate

International Paper • Fort Wayne, IN • 1w ago

Manufacturing & Warehouse

Job Description Hourly Job Posting Template 030623 Position Title: Manufacturing Associate Production Associate Pay Rate: $24.26 plus night differential pay for off shifts Category/Shift: 2nd or 3rd shift Hourly Full-Tim...

1w ago

Go to Apply

Part Time - Fulfillment Associate - Flexible

Lowe's • Fort Wayne, IN • 1w ago

Manufacturing & Warehouse

Key Responsibilities Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe. Deliver excellent service by choosing high quality items, validating orders...

1w ago

Go to Apply

Personal Trainer/ Coach

Anytime Fitness • Leo, IN • 1w ago

Manufacturing & Warehouse

Coach at Anytime Fitness Leo Location: Leo, IndianaPosition: Coach (Part-time, potential for Full-time) Job DescriptionAnytime Fitness Leo is seeking an energetic, positive, and knowledgeable coach to join our team! Our...

1w ago

Go to Apply

HR Generalist/People Analyst, Manufacturing

Walmart • Fort Wayne, IN • 1w ago

Manufacturing & Warehouse

Position Summary... What you'll do... The Walmart Manufacturing Dairy Plant in Fort Wayne, Indiana, one of the largest milk processing facilities in the United States, plays a critical role in delivering fresh, high-qual...

1w ago

Go to Apply

1st shift Material Handler

Dairy Farmers of America • Fort Wayne, IN • 1w ago

Manufacturing & Warehouse

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.