Aisles Online Pickup Clerk

Hy-Vee Food Stores • Independence, MO • 4h ago

Additional Considerations (if any):

Must be 18+

At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Aisles Online Pickup Clerk

Department: Aisles Online

FLSA: Non-Exempt

General Function

Responsible for ensuring the online orders are efficiently and accurately transported and loaded for our online shoppers. Will also complete tasks such as organizing, gathering, and loading online orders.

Core Competencies

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Reporting Relations

Accountable and Reports to: District Store Director, Store Manager, Assistant Manager of; Store Operations, Perishables, and Health Wellness Home; Online Shopping Department Manager

Positions that Report to you: None

Primary Duties and Responsibilities

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.

Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.

Makes an effort to learn customers' names and to address them by name whenever possible.

Assists customers by:

Escorting them to the products they're looking for

Securing products that are out of reach

Loading or unloading heavy items

Making note of and passing along customer suggestions or requests

Performing other tasks in every way possible to enhance the shopping experience.

Answers the telephone and emails promptly and provides friendly, helpful service to customers who call.

Upon gathering orders, place in storage at proper temperature and promptly retrieve from storage prior to customer's arrival.

Ensures products maintain proper temperature through the entire process.

Cart to and place in holding area for pick-up.

Lift, carry, and load groceries into customer vehicle.

Adheres to company policies and individual store guidelines.

Reports to work when scheduled and on time.

Secondary Duties and Responsibilities

Selects, scans, and bags items from all temperature zones.

Tenders customer orders through POS and charge the customer's credit card.

Performs other job-related duties and special projects as required.

Knowledge, Skills, Abilities and Worker Characteristics

Commitment to the Hy-Vee Mission and a willingness to promote the values of the company.

Good verbal and written communication skills.

Strong interpersonal skills; ability to relate to and interact with people in a friendly, professional manner.

Ability to identify problems, develop and execute solutions.

Must possess the ability to substitute products for customers, upon request and unavailability.

Well organized, able to multi-task, and work in a fast-paced environment.

Ability to work independently and complete daily workload with limitedsupervision.

Education and Experience

High school diploma or equivalent preferred.

Physical Requirements

Visual requirements include: ability to see detail at near range with or withoutcorrection.

Must be physically able to perform medium work: occasionally lifting or carrying objects of no more than 50 pounds, with frequent standing, walking, and lifting/carrying of objects of no more than 25 pounds.

Must be able to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions.

Working Conditions

The duties of this position are mostly performed in a retail store setting. This position maybe exposed to dust, noise, and temperature extremes. There are possible hazards from moving equipment and possible electrical shock. There is constant pressure to meet deadlines and handle multiple projects in a day. This is a fast paced work environment.

Equipment Used to Perform Job

Pallet jack, box cutter, cash registers, trash compactor, fork lift, calculator, telephone, intercom, cardboard compactor, copier, fax (within wage and hour guidelines).

Contacts

Has daily contact with store personnel, customers, and the general public.

Are you ready to smile, apply today.

Employment is contingent upon the successful completion of a pre employment drug screen.

Similar Jobs

Aisles Online Service Manager

Hy-Vee Food Stores • Overland Park, KS • 4h ago

Management & Administrative

Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting o...

4h ago

Go to Apply

Administrative Assistant I, SRC

Johnson County Community College • Overland Park, KS • 4h ago

Management & Administrative

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13468673 r rJohnson County Community College r rPosition: Administrative Assistant I, SRC Department...

4h ago

Go to Apply

Omni Cloud Strategy and Advisory Manager

Accenture • Overland Park, KS • 12h ago

Management & Administrative

We Are Accenture is recognized as a global leader in AI and cloud transformation, helping businesses across industries migrate, manage, and optimize their cloud environments. Through partnerships with leading cloud provi...

12h ago

Go to Apply

Human Resources Generalist

Children's Hospital Association • Lenexa, KS • 12h ago

Management & Administrative

Job Descriptions: Join us in shaping a healthier future for kids. At Children's Hospital Association, we unite more than 200 member hospitals to put children first-advancing care, informing policy, and driving progress t...

12h ago

Go to Apply

Aisles Online Pickup Clerk

Hy-Vee Food Stores • Lees Summit, MO • 14h ago

Management & Administrative

14h ago

Go to Apply

Network Operations Center Manager

TEKsystems • Kansas City, MO • 23h ago

Management & Administrative

Will work 100% onsite in Kansas City MO Top Skills - Must Haves network operations center management skills telecom crisis management communication and leadership skills decision making skills Top Skills' DetailsTop 3 Sk...

23h ago

Go to Apply

Digital Product Manager

UMB Bank • Kansas City, MO • 1d ago

Management & Administrative

The Digital Channels Product group?delivers online and mobile solutions for the Bank's clients, including consumers, small businesses, and corporates. As the Senior Digital Product Manager, you will be a thought leader a...

1d ago

Go to Apply

Customer Service Technology Business Consultant (CMT)

Accenture • Overland Park, KS • 1d ago

Management & Administrative

We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most dis...

1d ago

Go to Apply

Payer Quality Consultant, Director

PwC • Kansas City, MO • 1d ago

Management & Administrative

Specialty/Competency: Operations Industry/Sector: Health Services Time Type: Full time Travel Requirements: Up to 80% At PwC, our people in operations consulting specialise in providing consulting services on optimising...

1d ago

Go to Apply

Deputy Program Manager - Nuclear Weapons Programs

Kansas City National Security Campus • Overland Park, KS • 1d ago

Management & Administrative

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13466177 Duties and Responsibilities Evaluates, determines, and drives program management activities...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.