Director of Operations for Full Service Marriott Syracuse Downtown

CRESCENT HOTELS & RESORTS • Syracuse, NY • 9h ago

Description We are looking for our next great team member to join us at the historic Marriott Syracuse Downtown hotel. We are committed to providing you with:Highly competitive wagesAn exceptional benefit plan for eligible associates & your family members401K matching program for eligible associatesFlexible scheduling to allow you to focus on what is important to youDiscounts with our Crescent managed properties in North America for you & your family membersAdditional hotel discounts with Marriott International brand hotelsFree ParkingFree Meal during your shiftQuarterly employee appreciation events to celebrate all your hard work!Here is what you will be doing each day:Responsible for supporting all aspects of the operation including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment. Assists the General Manager in leading the team in the development and implementation of property-wide strategies. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations. Builds relationships with key customers. Does this sound like you?You have extensive experience with Food and Beverage. You have knowledge of the operating principles and practices of all brand/hotel-specific functions tosupport successful operations of the overall property (e.g., Engineering/Maintenance, Event Management, Finance and Accounting, Human Resources, Legal/Contracting, Food and Beverage, Guest Services/Front Desk, Sales & Marketing, Security/Loss Prevention). You possess the key management competencies we look for including: Adaptability, Communication, Problem Solving & Decision Making, Driving for Results, Customer Relationships and a Global Mindset.Education and Experience Requirement: High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2years experience in the guest services, front desk, housekeeping, or related professional area.Starting salary: $110,000At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.Qualifications Experience5 - 10 years: Experience working in a Supervisory/Director position in a hotel setting . (required) Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. EOE/AA/Disabled/Veterans Crescent Hotels & Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Crescent Hotels & Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Apply At: http://ipc.us/t/A8554554CB2942D3.

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