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National Account Manager, Sam's Club
Bentonville, USNull, USRemote, US
BIC
Hybrid
Description:
Join BIC World, a community of brands dedicated to creating ingeniously simple and joyful products that have been part of hearts and homes for over 75 years. We are committed to growing our iconic and innovative brands by reimagining everyday essentials in new, sustainable, and responsible ways.
Our culture encourages a "roll up your sleeves and get the job done" mindset, ensuring self-starters, problem solvers, and innovative thinkers can truly thrive. At BIC World, you are empowered to take ownership of your career and use your unique perspective to make a meaningful, global impact on our mission.
The National Account Manager, Sam's Club is responsible for maximizing long-term brand growth while delivering short-term volume, net sales, and profit objectives.This role owns the total Sam's Club business and serves as the primary customer contact, maintaining senior-level relationships and leading all aspects of customer strategy, negotiations, and execution.
The NAM is accountable for communicating and implementing national initiatives and standards across internal cross-functional teams-including Supply Chain, Inventory, Marketing, Promo Planning, Finance, and third-party partners-while ensuring customer needs are clearly understood and addressed across the organization.
What You'll Do:
Sales, Volume & Financial Management
Meet or exceed assigned sales, volume, and profit objectives
Accountable for Sam's Club P&L, including forecasting, trade spend, and expense management
Manage BDF and promotional investments to deliver forecasted results while remaining within budget and policy guidelines
Forecast sales volume collaboratively with Supply Chain and Finance to ensure accurate demand planning and execution
Evaluate profit and volume implications of pricing, promotion, and assortment decisions for both the company and the customer
Customer Strategy & Business Planning
Develop and execute customer business plans that align short-term objectives with long-term growth strategies in partnership with the Business Development Team
Lead joint business planning sessions, line reviews, and performance reviews with Sam's Club
Achieve distribution, pricing, shelving, and promotion objectives within assigned categories
Identify growth opportunities through assortment optimization, item rotation, innovation, and whitespace analysis
Customer Relationships & Negotiations
Build and maintain strong, long-term relationships with Sam's Club merchandising, replenishment, and category leadership
Lead negotiations that achieve company volume and profit goals while conforming to internal policies and standards
Ensure customer performance meets or exceeds expectations across key merchandising fundamentals: distribution, pricing, shelf placement, and promotion
Serve as a trusted partner by proactively bringing insights, solutions, and recommendations to the customer
Cross-Functional Leadership & Execution
Communicate customer strategies, priorities, and needs clearly across the organization
Lead, organize, and influence internal and external teams to ensure timely and effective execution
Work closely with Supply Chain and Demand Planning teams to ensure forecasts are implemented and executed accurately
Partner with Marketing and Shopper Marketing to activate national initiatives and promotional strategies
Coordinate with third-party merchandising partners to support in-store execution
Analytics, Insights & Presentations
Leverage internal and external data to analyze performance and identify opportunities
Develop clear, compelling customer-facing presentations using cross-functional inputs
Translate insights into actionable plans that drive sustainable growth and improved execution
What You'll Need **:
Experience**
7-9 years of progressive sales or account management experience within the consumer products industry
Current or prior experience managing Sam's Club or Walmart strongly preferred
Proven ability to manage forecasts, trade budgets, and customer negotiations
Demonstrated experience leading cross-functional teams without direct authority
Education
Bachelor's degree in Business or a related field required
Skills & Competencies
Strong understanding of consumer products sales, order management, and logistics
High level of financial and analytical acumen
Excellent negotiation, presentation, and communication skills
Ability to balance strategic thinking with executional discipline
Positive, competitive, and results-oriented mindset with the ability to lead teams effectively
Why join us?
We offer a competitive salary and a comprehensive benefits package designed to support your health, wealth, and well-being:
Health:
Medical, Telemedicine, Employee Assistance Program
Prescription (CVS Caremark), Dental (Delta Dental), Vision Services Plan
Life Insurance, AD&D, Short & Long-Term Disability, Voluntary Benefits
Wealth:
Performance Bonus Program, Pension Plan, 401(k) Savings & Investment Plan
Flexible Spending Accounts, Tuition Reimbursement, Car Allowance
Bring Your Own Device Program
Time Away:
Paid Days Off, 13 Holidays + 5 Floating Holidays
Vacation Buy Plan, Flex-Time Program, Remote Workplace Policy
Parental Leave and other time-off options
Wellness & Extras:
Well-being Program
Benefit Hub, Employee Referral Program, Internal Career Development
Service Recognition, BIC Scholarship
BIC World is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.
BIC World is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means.
