Administrative Assistant (55190)

Applied Technical Services, Inc. • North Billerica, MA • 3h ago

Salary Range $21.00 - $23.00 Hourly

Position Type Full Time Indirect

Category Administrative

Description

Applied Technical Services, and the Family of Companies are the leading providers of critical testing, inspection, certification, and compliance services. The Company serves clients across a diverse set of large and stable end markets including manufacturing, power generation, aerospace, medical, and defense. ATS was founded in 1967 and is headquartered in Marietta, GA. Today the Company employs nearly 2,100 team members in over 95 locations across the United States.

Our purpose is to create a safe and reliable world and our mission is to deliver assurance through precise technical and professional services.

Cal-Tek is looking for a proactive and highly organized Administrative Assistant to join our team. This full-time role (40 hours/week) is ideal for someone who thrives in a fast-paced environment and enjoys handling a variety of administrative and operational responsibilities. This position plays a critical role in supporting office management, billing and invoicing, scheduling, and client coordination.

Responsibilities:

Provide comprehensive administrative and office management support to ensure smooth daily operations in a fast-paced office environment

Support key financial processes, including billing, invoicing, accounts payable, and accounts receivable, in coordination with internal finance teams

Interpret and process customer purchase orders in accordance with company policies

Serve as a primary point of contact for customer inquiries, ensuring professional and timely communication

Maintain accurate records, reports, and filing systems; organize and archive documentation in compliance with company standards

Collaborate with other ATS locations to coordinate documentation and work processes

Perform additional administrative duties and special projects as assigned by management

Qualifications

3 - 5 years' customer service and/or relatable experience with a high school (or equivalent) diploma required

Proficiency in Microsoft Office Suite (Word, Excel, Outlook); experience with database systems strongly preferred

Demonstrated ability to handle sensitive financial and client information with confidentiality and accuracy

Strong written and verbal communication skills; ability to communicate clearly with both internal stakeholders and external clients

Exceptional attention to detail with a high level of accuracy in all work performed

Proven ability to manage multiple tasks simultaneously and prioritize workload effectively in a dynamic environment

Self-starter with the ability to work independently as well as part of a team

Experience using standard office equipment (e.g., printers, scanners, fax machines)

Prior customer service or client-facing experience is highly desirable

Ability to learn and comply with all company policies and procedures

Applicants must pass a background check

All applicants require the following:

· Ability to learn and comply with all company policies and procedures.

· Excellent communication skills written and verbal.

Benefits: ATS offers excellent wages and advancement opportunities. ATS full-time employee benefits include: medical, dental, vision, 401k, vacation, personal time, and bonuses.

EOE/AA/M/F/Vet/Disabled

ATS is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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