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Communications Network Manager

General Dynamics Information Technology • Rome, NY • 5h ago

Req ID: RQ213107

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: Secret

Public Trust/Other Required: None

Job Family: IT Infrastructure and Operations

Skills:

Cisco Networking Infrastructure,Communications Equipment,People Management,Waterfall Model

Certifications:

CompTIA Security+ CE | CompTIA - CompTIA

Experience:

9 + years of related experience

US Citizenship Required:

Yes

Job Description:

Transform technology into opportunity as a Site/Network - Manager on Duty with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Site/Network Manager, you will help ensure today is safe and tomorrow is smarter. Our work depends on Site/Network Manager joining our team to manage and lead our 7/24/365 personnel supporting Air Defense Communication Services (ADCS) program in Rome, NY. The schedule for this position is for Day Shift. Due to the nature of work this role entails, the employee must report full-time onsite and will be considered on a case-by-case basis for temporary telecommuting.

How the Site/Network Manager will make an impact:

Guide and lead team members to deliver products and services that meet or exceed customer requirements.

The Site/Network Manager is responsible for ensuring the Rome NY ADCS transport segment of the network is being monitored, maintained, and is operating as designed.

The Site/Network Manager also manages, schedules personnel and the daily activities assigned to the Rome team.

Manage and train resources to ensure quality and consistency of service to customers.

Assist with the sustainment of cybersecurity program to ensure compliance with all applicable regulations, instructions, plans, policies, procedures from the DoD RMF and NIST SP 800-53 and FIPS security controls.

Maintain complete and accurate customer correspondence data.

Assist in making operational decisions as required.

Monitoring and assigning Trouble tickets and ensuring tickets are being resolved within reasonable amount of time.

Create Standard Operating Procedures (SOPs) and Shift Reports.

Handle all escalations.

Schedules authorized outages to implement proposed solutions.

Assists in analyzing and monitoring network topologies.

Provide technical support and troubleshooting of routers and switches.

May work odd hours to support facility maintenance actions to minimize customer impact. Other duties as assigned.

Preferred Experience:

A solid enterprise IT, cyber, and project/task management background and experience

Proven ability to communicate with Government/military personnel at all levels; impart confidence in GDIT's commitment and ability to support this program.

Experience in DoD IT enterprise; understanding of DoD IT directives and guidelines.

Business relationship management skills

Experience training, creating training materials.

Experience in data centers and NOCs

Responsiveness to all levels of military and diverse customer base

What you'll need to be successful:

Secret Clearance

DoD 8570 IAT II Certification/DoD 8140 equivalent

Preferred DoD 8570 IAM II Certification/DoD 8140 equivalent

BA/BS and 5+ years of related experience

Preferred Skills:

Current or previous experience with DoD related contracts

Experience with enterprise IT service desk support and best practices.

Management and leadership skills

Coordination and problem-solving skills.

Experience with NORAD/NORTHCOM.

GDIT IS YOUR PLACE:

401K with company match

Comprehensive health and wellness packages

Internal mobility team dedicated to helping you own your career

Professional growth opportunities including paid education and certifications

Cutting-edge technology you can learn from

Rest and recharge with paid vacation and holidays

The likely salary range for this position is $112,840 - $127,650. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

Join our Talent Community to stay up to date on our career opportunities and events at https://gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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