Customer Service Representative

Spee-Dee Delivery Service • Saint Cloud, MN • 2h ago

Spee Dee Delivery is a family owned and operated company that was started in 1978 by Donald and Sylvia Weeres. Our core business is in standard, next-day, ground delivery. The corporate headquarters and main sort facility is located in St. Cloud, MN. We currently employ over 1,800 employees company wide and over the years we have expanded throughout the Midwest. Job Summary The Customer Service Representative will receive, investigate, and respond to all customer inquiries regarding shipments, service, and concerns. Hours and Wages Monday-Friday, 9:00AM-6:00PM $18.00-$20.00 per hour, based on experience Duties and Responsibilities Confer with customers via telephone or email in order to trace packages and arrange deliveries Obtain details of customer complaints or compliments Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments Act as a liaison between customers and drivers to resolve delivery issues Communicate with the claims department and branch managers to resolve discrepancies Retrieve manifests and other shipper information to aid the process of tracing shipments Document and record mis-deliveries, follow-ups, and alternate delivery addresses Perform other related duties as assigned Skills and Abilities Excellent verbal and written communication skills Attention to detail and accuracy Knowledge of basic computer skills Professional telephone etiquette and good listening skills Education and Experience At least 18 years of age High school diploma or equivalent preferred Customer service, administrative, or clerical experience preferred Physical Requirements Prolonged periods sitting at a desk, working on a computer, and answering the phone Must be able to lift up to 15 pounds at times Benefits Health Insurance, Dental Insurance, Life Insurance, Paid Time Off (PTO), Employee Assistance Program, 401(k) Plan, Quarterly Bonuses, and more. EEO and Affirmative Action Statement Spee Dee Delivery Service, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or protected Veteran status. Must be able to pass a criminal background check. For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://speedeedelivery.applicantpro.com/jobs/3949627-1063668.html

Similar Jobs

Part Sales Manager - Part Time

AutoZone, Inc. • Saint Cloud, MN • 11h ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

11h ago

Go to Apply

Operations Manager

CVS Health • Saint Cloud, MN • 16h ago

Management & Administrative

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions compan...

16h ago

Go to Apply

Customer Service Rep

Performance Food Group • Rice, MN • 2d ago

Management & Administrative

136023BR Job Title: Customer Service Rep Location: Performance Minnesota (1016) Job Description: Core-Mark, a Performance Food Group Company, is part of a Fortune 150 company that continues to grow as an industry leader...

2d ago

Go to Apply

Account Manager

HILTI INC • Saint Cloud, MN • 2d ago

Management & Administrative

Relationships That Drive Results. Success That Lasts. Our account managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety,...

2d ago

Go to Apply

Operations Manager

MONROE OPERATIONS • Saint Cloud, MN • 3d ago

Management & Administrative

About Us Join Newport Healthcare: Transform Lives Through Meaningful Work! Are you ready to embark on a rewarding career in psychiatric healthcare? At Newport Healthcare, we are passionate about delivering exceptional me...

3d ago

Go to Apply

Work From Home - Customer Service Coordinator - High Value Specialty Servicing

Capital One • Saint Cloud, MN • 4d ago

Management & Administrative

Work From Home - Customer Service Coordinator - High Value Specialty Servicing Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Customer Operations rol...

4d ago

Go to Apply

Clerical, Class II

St Cloud School District 742 • Saint Cloud, MN • 4d ago

Management & Administrative

SCHEDULE: Clerical, Classification II TYPE OF POSITION: Hourly 12-month clerical work schedule, 8 hours a day Hours may vary based on program needs REPORTS TO: Building Principals, immediate supervisor SALARY: $18.39/hr...

4d ago

Go to Apply

Commercial HVAC/R Service Technician: 5-10 Year Experience Level

SCR • Saint Cloud, MN • 4d ago

Management & Administrative

St. Cloud Refrigeration is proud to be family owned and operated for over 60 years! We are the Midwest's leader in commercial refrigeration, HVAC, building automation, and food service design, installation, and maintenan...

4d ago

Go to Apply

Customer Service Associate

Walgreens • Sauk Rapids, MN • 5d ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

5d ago

Go to Apply

Customer Service Associate - Temporary

Walgreens • Sauk Rapids, MN • 5d ago

Management & Administrative

5d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.