Customer Service Supervisor

Wawa, Inc. • Somers Point, NJ • 9h ago

As a Customer Service Supervisor (CSS) , you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver excellent customer service, boost sales, and keep the store safe, organized and fully stocked.

What You'll Do:

Deliver outstanding customer service and resolve inquiries promptly.

Support and collaborate with leadership team to achieve store goals in sales, expenses,Associate retention and training.

Lead, motivate, and train Associates to drive sales and performance during shift.

Ensure consistent execution of customer service programs, policies, and store technology components.

Manage cash processes, inventory, vendor check-ins, and store safety.

Maintain accurate inventory by performing regular cycle counts and smart ordering to help maximize sales and ensure customers find what they need.

Benefits:

We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally.? At Wawa, extensive benefits are available to Wawa Associates.? These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, store discounts, paid time off, paid parental leave, and access to additional benefit and wellness programs.?

Eligibility for Wawa Benefits is defined under the terms of the plan(s)

Qualifications:

High School Diploma or GED equivalent

Must be 18+ years old with reliable transportation

Flexible availability to work various shifts, including weekends, and holidays, to meet business needs

Supervisory experience, ideally in retail or food service environments,is a plus

Strong customer service, relationship-building, and communication skills

Associates in this position have an exciting opportunity to opt into a 4-day work week, providing more time to balance what matters outside of work.

The hourly range for this position is $22.00 - $29.70 and is commensurate with position, experience and location.? Associates in this position will receive a $2.00 shift differential for hours worked between 12am-6am.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com .

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Similar Jobs

Sales Consultant

Sysco • Atlantic City, NJ • 5h ago

Management & Administrative

Are you an experienced Sales Professional, Restaurant Manager, Culinary Manager or Chef looking for career development opportunities? Join Freshpoint's World Class Sales Team and explore all the benefits and perks. Why y...

5h ago

Go to Apply

Sales Consultant

Sysco • Cape May Court House, NJ • 6h ago

Management & Administrative

6h ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Egg Harbor City, NJ • 18h ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

18h ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Cape May Court House, NJ • 18h ago

Management & Administrative

18h ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Tuckerton, NJ • 18h ago

Management & Administrative

18h ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Cape May Court House, NJ • 18h ago

Management & Administrative

18h ago

Go to Apply

Branch Manager II

OceanFirst Bank • Little Egg Harbor Township, NJ • 3d ago

Management & Administrative

What We Expect of You Proven ability to build and retain an effective team and develop, coach, and manage a staff. Demonstrated success in a retail sales environment. Extensive working knowledge of Branch operations, sal...

3d ago

Go to Apply

Customer Service Associate

Wawa, Inc. • Egg Harbor City, NJ • 3d ago

Management & Administrative

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is committed to putting people...

3d ago

Go to Apply

Administrative Secretary

AtlantiCare Regional Medical Center • Egg Harbor Township, NJ • 3d ago

Management & Administrative

AtlantiCare Regional Medical Center All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or pro...

3d ago

Go to Apply

Sales Management Trainee

Enterprise Mobility • Atlantic City, NJ • 6d ago

Management & Administrative

Overview Start your career with Enterprise Mobility! We're hiring immediately for our respected Sales Management Training Program. Whether you see yourself in sales, business development, customer service, retail managem...

6d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.