Overnight Hotel Supervisor

Hyatt • Renton, WA • 4h ago

Description:

Located on the shores of Lake Washington, Hyatt Regency Lake Washington at Seattle's Southport, a recent AAA Four Diamond and Best of Housekeeping award winner, perfectly combines the natural beauty of the Pacific Northwest with modern amenities. Enjoy close proximity access to Sea-Tac International Airport, downtown Seattle and Bellevue, Mount Rainier National Park, Gene Coulon Memorial Beach Park, and more. Explore the beauty of the Pacific Northwest, then return to your comfortable room in Renton.

Job Overview:

The Overnight Supervisor will function as acting Supervisor on Duty during the nighttime. This supervisor will be supporting most areas of the hotel operations including Front Office, Housekeeping, Stewarding, Food & Beverage, and Security. The Overnight Supervisor is responsible for assisting addressing any guest and colleague concern as well as ensuring that our Hyatt brand standards are being observed by our colleagues as well as our vendors. This position will be working closely together with multiple divisions of the hotel, and must maintain a high level of communication with the team. This position will be reporting to our Front Office Manager. This position may also be responsible for covering overnight shifts for Night Audit as needed.

· Maintain professional and healthy relationships with all departments within the hotel

· Respond to a variety of guest request with corrective analyzing and brand standards

· Perform all audit procedures as set forth by the Hotel and company, periodically as needed.

· Lead by example and with a sense of ownership

· Quickly correct safety concerns and ensure guest and colleague safety

· Address any guest concerns while ensuring the proper follow up is delivered

· Lead the effort for colleague engagement during our night shifts

Wage Information:

The salary range for this position is $24.00 - $31.20 per hour. Decisions regarding individual salaries will be based on a number of factors, including experience, qualifications and education. This position will also be eligible for an overnight premium for shifts starting at 10pm and hours worked through 8am.

View ourVirtual Reality Experience (https://www.youvisit.com/tour/hyatt/141102?pl=w&tourid=tour1) to spend a 'day in the life' of a hospitality professional at a full-service hotel.

Qualifications:

· 2 years of Front Office Experience

· 2-3 years of progressive hotel Rooms Management experience (preferred)

· A true desire to satisfy the needs of others in a fast-paced environment.

· Knowledge of computers and systems.

· Successful problem-solving skills.

· Able to communicate written and spoken English.

· Excellent overall communication skills.

· Able to multi-task.

· The ability to work well in a team environment.

· Able to stand for extended periods of time.

Benefits & Perks:

As a colleague, we have you covered with awesome benefits and perks! Some of those include:

Medical, Dental and Vision Insurance after 30 days of employment

Discounted Dry Cleaning

Paid Vacation, sick leave and up to 2 float days

401(k)

Paid Family Bonding Time

Adoption Assistance

Tuition/Wellness Reimbursement

Free Parking

Referral Bonuses

Discounted room nights and Friends and Family discountsat any participating Hyatt location starting on your first day of employment

Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service

Free colleague meals during shift

Unlimited growth potential with Hyatt. Ability to relocate for advancement opportunities in the future

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Primary Location: US-WA-Renton

Organization: Hyatt Regency Lake Washington at Seattle%27s Southport

Pay Basis: Hourly

Job Level: Full-time

Job: Front Office

Req ID: REN001445

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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