Director of Premium New Business Integrations

ASM Global • United States, United States • 1w ago

LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

THE ROLE

The Director of Premium New Business (NB) Integrations leads SOP design for premium hospitality experiences to ensure consistent guest service, revenue optimization, and brand execution at scale.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Standardize premium service execution and staffing models

Align service SOPs with culinary and operational workflows

S upport innovation while maintaining core standards

Audit guest experience and premium execution quality

New Business Transition Readiness

Launch premium service standards during new business transitions

Onboard premium leadership and service teams

Ensure suites, clubs, and catering readiness

Support stabilization of guest experience post-transition

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Bachelor's degree preferred

5+ years in a leadership role within sports & entertainment, theme parks, large hotels, or multi-unit QSR

Experience scaling standardized operating models across multiple locations

Strong change management and cross-functional leadership skills

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: Remote w/ Travel (United States)

This role is remote when not traveling and does not require relocation. Travel up to 50% of the year is expected, particularly during new business transitions, venue openings, and major operational initiatives.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

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