Access Services Representative - PRN

Baylor Scott & White Health • Plano, TX • 5h ago

JOB SUMMARY

The Access Services Representative 1 obtains current and accurate demographics and insurance information in order to register patient, verify insurance benefits, and negotiate and collect patient financial responsibilities.

ESSENTIAL FUNCTIONS OF THE ROLE

Conducts and documents patient interviews to obtain demographic and financial data for registration, insurance verification, precertification and billing.

Registers patient at multiple locations and work multiple areas within the department. Understands the patient flow processes in each area. Identifies process improvement opportunities that promote team concepts with co-workers while improving revenue cycle functions and the patient experience.

Interacts on an ongoing basis with other areas and departments in order to provide appropriate information related to such items as: patient delays, change of schedules Intra-departmentally and Interdepartmentally.

Verifies patient eligibility for insurance coverage and appropriate benefit levels for anticipated services. Calculates and collects patient liability dues according to financial clearance policies related to existing and bad debt accounts. Determines patient liability and advises patient of deposit requirements per policy. Negotiates payment arrangements with patient where necessary per policy.

May be responsible for performing cashiering responsibilities according to established policies and procedures; could potentially consume the bulk of the incumbent?s responsibilities within the department.

Assists patients to nursing units by providing directions, personal escort and medical mobility assistance (ex; wheelchairs), when applicable.

Adheres to compliance with regard to order validations, cash policy requirements, government payor requirements and patient safety requirements for appropriate patient identification.

Appropriately escalates potential service issues to management when necessary.

KEY SUCCESS FACTORS

1 year of healthcare or customer service experience preferred.

Requires good listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette.

Ability to maintain a professional demeanor in a highly stressful and emotional environment, to include crime, behavioral health and suffering patients in addition to life or death situations.

Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during traumatic events, while demonstrating exceptional customer service skills.

Demonstrates ability to manage multiple, changing priorities in an effective and organized manner.

Excellent data entry, numeric, typing and computer navigational skills.

Basic computer skills and Microsoft Office.

BENEFITS

Our competitive benefits package includes the following

Immediate eligibility for health and welfare benefits

401(k) savings plan with dollar-for-dollar match up to 5%

Tuition Reimbursement

PTO accrual beginning Day 1

Note: Benefits may vary based upon position @type and/or level

QUALIFICATIONS

EDUCATION - H.S. Diploma/GED Equivalent

EXPERIENCE - Less than 1 Year of Experience

As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Similar Jobs

Medical Receptionist

U.S. Physical Therapy • Murphy, TX • 55min ago

Hospital & Medical

Company Description Therapy Partners of North Texas serves the Greater North Dallas Area with 20+ evidence-based practices that provide comprehensive evaluations, treatments, and prevention strategies for general orthope...

55min ago

Go to Apply

Medical Assistant

HCA Healthcare • Dallas, TX • 56min ago

Hospital & Medical

Description This position is incentive eligible. Introduction Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Medical Assistant with CareNow you can be a part...

56min ago

Go to Apply

Medical Assistant

Adecco US, Inc. • Frisco, TX • 57min ago

Hospital & Medical

Adecco Healthcare & Life Sciences is looking for a Medical Assistant for our client in Frisco, TX ! Type: 3-month contract, with potential for extension or a full-time offer Schedule: Monday-Friday 7:00 am to 4 pm; 8...

57min ago

Go to Apply

Medical Assistant

United Musculoskeletal Partners • Irving, TX • 57min ago

Hospital & Medical

DESCRIPTION Must be willing to work in Arlington and Mansfield, both once a week Join a leading musculoskeletal care network through our partnership with United Musculoskeletal Partners (UMP) , supporting AOA , a premier...

57min ago

Go to Apply

Medical Assistant

Baylor Scott & White Health • Frisco, TX • 1h ago

Hospital & Medical

Location - 4461 Coit Rd, Pavilion II, Suite 101, Frisco, 75035 Specialty - Cardiology Schedule - Monday thru Friday 8am - 500pm JOB SUMMARY The Medical Assistant, under the direction of a physician, performs various pati...

1h ago

Go to Apply

Advanced Gastroenterology Physician

Baylor Scott & White Health • Garland, TX • 5h ago

Hospital & Medical

JOB SUMMARY Gastroenterology Job Opportunity Baylor Scott & White Health is seeking a Board Certified/Board Eligible Advanced Gastroenterologist to join an established Gastroenterology group that is located in Garlan...

5h ago

Go to Apply

Certified Registered Nurse Anesthetist (CRNA)

AMN Healthcare • Plano, TX • 6h ago

Hospital & Medical Sponsored

Job Description & Requirements Certified Registered Nurse Anesthetist (CRNA) StartDate: ASAP Available Shifts: Regular 12 This facility is seeking a Certified Registered Nurse Anesthetist (CRNA) for locum tenens supp...

6h ago

Go to Apply

Nurse Anesthetist Urgently Hiring (Full-time)

AMN Healthcare • Plano, TX • 6h ago

Hospital & Medical Sponsored

6h ago

Go to Apply

Medical Anesthesiologist

AMN Healthcare • Rowlett, TX • 6h ago

Hospital & Medical Sponsored

Job Description & Requirements Anesthesiology Physician StartDate: ASAP Available Shifts: Regular 10 Pay Rate: $315.25 - $341.25 This facility is seeking an Anesthesiology Physician for locum tenens support as they l...

6h ago

Go to Apply

Anesthesiology Physician

AMN Healthcare • Rowlett, TX • 6h ago

Hospital & Medical Sponsored

6h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.