Career Area:
Sales
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
About EPD:
Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We're committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations!
Job Summary:
Caterpillar's Electric Power Division has an open opportunity withing Caterpillar Switchgear as an Advanced Electrical Services Representative. The Advanced Electrical Services Representative will manage dealers' relationships to market company products and services and assists in the development of dealer sales capability.
What you will do:
Partner with dealer's Product Support Managers and Product Support Sales Reps (PSSRs) to influence End User and Engineering Resources to influence sales effectiveness.
Understanding of business model and acting within the business process guidance on review and approval for variance programs and commercial actions.
Understanding the business model and act within the business process to provide guidance and direction for achieving revenue and growth targets.
Designing and assisting (aiding?) dealers with the forecast, sales strategy planning, and sales techniques, supporting the rollout of new products.
Performing regular sales performance reviews with dealers and ensuring implementation of corrective actions where needed.
Presenting products or services for stakeholders, answering any customer questions, and addressing their needs.
What you will have:
Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.Level Working Knowledge:
Discusses industry-specific flagship products and services.
Demonstrates current knowledge of the regulatory environment for industry segment.
Describes the contribution of own function as it relates to the industry segment.
Participates in major industry professional associations; subscribes to industry-specific publications.
Currently works with a major industry segment and associated functions and features.
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.Level Working Knowledge:
Applies an assigned technique for critical thinking in a decision-making process.
Identifies, obtains, and organizes relevant data and ideas.
Participates in documenting data, ideas, players, stakeholders, and processes.
Recognizes, clarifies, and prioritizes concerns.
Assists in assessing risks, benefits and consideration of alternatives.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.Level Basic Understanding:
Describes non-verbal behaviors that influence the interpretation of the message.
Cites examples of effective and ineffective communications.
Explains the importance of effective business communication.
Speaks/writes using correct language, mechanics, and gestures.
Collaborates with required support teams and support industry segments to meet the customer needs.
Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.Level Basic Understanding:
Describes qualities of effective and ineffective negotiations.
Explains the basic concepts of negotiating.
Accesses organizational policies and practices for negotiating.
Utilizes techniques for establishing rapport and building trust.
Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.Level Working Knowledge:
Provides prompt and effective responses to client requests and interactions.
Monitors client satisfaction levels on a regular basis.
Alerts own team to problems in client satisfaction.
Differentiates the roles and responsibilities in a business relationship.
Works with clients to address critical issues and resolve major problems.
Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.Level Basic Understanding:
Presents product, technology or service costs and benefits in reaction to prospect or customer requests.
Describes general concepts, practices and benefits of value-based versus product selling.
Documents proposed product/service solutions to be presented to potential customers.
Pursues additional 'value selling' education or training to enhance traditional sales practices.
Top Candidates Will Also Have:
The Ability to work independently and without constant supervision.
Bachelor's degree or equivalent work experience.
5+ years of product support field experience with power systems and generator controls.
Intermediate knowledge of customer solutions (parts products, service offerings, solution offerings).
Experience in the markets / industries being served
Experience in sales & marketing areas.
Additional Information:
This position is located in NC-Home in North Carolina; SC-Home in South Carolina; MD-Home in Maryland; or VA-Home in Virginia.
Domestic travel of 40-50% is required.
Domestic relocation assistance is not offered for this position.
Visa sponsorship is not offered for this position.
Final Details:
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.Caterpillar.com/Careers
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Summary Pay Range:
$97,530.00 - $146,290.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
These benefits also apply to part-time employees
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
January 15, 2026 - January 29, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
