Customer Service Representative

Insight Global • Casa Grande, AZ • 1d ago

Job Description

We are looking for a detail-oriented and reliable Customer Service Representative to join our chemical warehouse team. The primary responsibility of this role is administrative order processing and customer support within a regulated chemical distribution environment.

The successful candidate will be responsible for accurate and timely entry of customer orders into the operating system (ERP/WMS), proactive follow-up with customers, order status monitoring, order completion/closure and support of the billing process.

This is largely an office-based administrative role with strong focus on data accuracy, process adherence and customer communication.

Receive, verify and accurately enter customer orders into the ERP system (SAP/WMS)

Proactively monitor order progress from entry ? picking ? packing ? dispatch

Verify order completion against delivery documents / PODs / transport documents

Prepare and verify billing data (prices, surcharges, transport costs, taxes, waste fees etc.)

Serve as main point of contact for order-related questions (status, delivery date, documentation)

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Very strong attention to detail and high accuracy when working with numbers and data

Prior knowledge of data entry systems such as SAP, Dynamics, Navision, Odoo, Infor, Epicor, etc.

Strong knowledge of MS Excel.

Experience in a customer service and client facing role. Previous experience in chemical distribution / industrial B2B environment

Basic knowledge of dangerous goods transport regulations (ADR, IMDG, IATA)

Experience with chemical product codes, packaging @types, UN numbers

Similar Jobs

Administrative Clerk

CoreCivic • Eloy, AZ • 1w ago

Management & Administrative

$20.32 / per hour At CoreCivic, our employees are driven by a deep sense of service, high standards of professionalism and a responsibility to better the public good. We are currently seeking an Administrative Clerk who...

1w ago

Go to Apply

Sr. Account Manager

Lowe's • Casa Grande, AZ • 2w ago

Management & Administrative

Your Impact The primary purpose of this role is to drive sales for Lowe's largest regional pro customers at a faster rate than the general populace of Lowe's pro customers. This will be accomplished by building relations...

2w ago

Go to Apply

Wireless Sales Manager

Acosta Group • San Tan Valley, AZ • 2w ago

Management & Administrative

DESCRIPTION Drive sales through personalized wireless solutions and customer education. Premium Retail Services operates in more than 1200 Walmart Supercenter locations across North America, with a dedicated sales team o...

2w ago

Go to Apply

Recycle Center Manager - Casa Grande, AZ

Abbott • Casa Grande, AZ • 3w ago

Management & Administrative

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnost...

3w ago

Go to Apply

Administrative Clerk- CAFCC

CoreCivic • Florence, AZ • 3w ago

Management & Administrative

$19.63 per hour At CoreCivic, our employees are driven by a deep sense of service, high standards of professionalism and a responsibility to better the public good. We are currently seeking an Administrative Clerk who ha...

3w ago

Go to Apply

Customer Service Representative

U-Haul • Sun Lakes, AZ • 4w ago

Management & Administrative

Location: 24908 S Arizona Ave, Sun Lakes, Arizona 85248 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service...

4w ago

Go to Apply

Manufacturing Maintenance Technician - Overnight Shift

Lactalis American Group Inc. • Casa Grande, AZ • 8h ago

Hospital & Medical

Manufacturing Maintenance Technician - Overnight Shift Casa Grande, AZ ( http://maps.google.com/maps?q=1285+W.+Gila+Bend+Highway+Casa+Grande+AZ+USA+85193 ) Description Looking for a job that can grow into a lifelong care...

8h ago

Go to Apply

(USA) Staff Pharmacist

Walmart • Maricopa, AZ • 13h ago

Hospital & Medical

Position Summary... What you'll do... Staff Pharmacist ? Are you ready to be at the forefront of patient care and make a impact in your community? As a Staff Pharmacist at Walmart, you will be empowered to share your cli...

13h ago

Go to Apply

Special Education Teacher- AZ

Amergis • Maricopa, AZ • 1d ago

Special Education Teacher Opportunity- AZ We're seeking a passionate and dedicated Special Education Teacher to join our team and provide high-quality services to students from kindergarten through 12th grade. Under the...

1d ago

Go to Apply

Physical Therapist - Oncology/Lymphedema - $20K Bonus

Select Medical • Casa Grande, AZ • 2d ago

Hospital & Medical

Overview Position: Physical Therapist - Oncology/Lymphedema Location: 1828 E Florence Blvd, Suite 102 Casa Grande, AZ 85122 Incentives: $20K Bonusand $350/month Student Loan Repayment Schedule: Full time, Monday - Friday...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.