Lead Attorney Product Specialist Role Summary: CoCounsel, part of Thomson Reuters, is seeking a Lead Attorney Product Specialist to join our Trust & Reliability Team. This role presents an exciting opportunity to shape the future of legal practice by working at the forefront of AI and legal technology. As part of the Product Management Organization, you will play a crucial role in upholding the reliability and value of CoCounsel, the world's first AI legal assistant. Your contributions will directly impact CoCounsel's mission to deliver unparalleled value to top law firms and legal departments globally. About the Role In this opportunity as a Lead Attorney Product Specialist, you will: Develop segment-specific product content and functionality by identifying needs, workflows, and success criteria for key customer segments (e.g., law firms, in-house teams, practice areas), and translating them into actionable product inputs. Work closely with internal and external teams to develop and execute product programs and initiatives supporting the latest artificial intelligence and legal technology solutions on the market. Develop, test, and validate the latest uses of generative artificial intelligence technology for use in the legal industry. Develop a deep understanding of our customers' pain points and goals to articulate clear and differentiated value propositions. Lead the development of advanced use cases for attorneys utilizing the CoCounsel platform, demonstrating thought leadership in the application of AI to legal practice. Utilize independent judgment to assess CoCounsel's ongoing performance, providing strategic feedback to our team of engineers and data scientists to drive continuous improvement. Take initiative in client engagements, providing expert assistance to Enterprise clients and contributing to the strategic direction of product development. Draft guidance materials (e.g., playbooks, best-practice guides, prompt guidance, enablement content, in-product or help-center content) that support adoption and effective use of CoCounsel. Act as a mentor to junior team members, guiding them in the nuances of legal technology and prompt engineering. Identify innovative pathways for applying generative AI within legal practice. Carry out market research and analysis, collating both internal and external insight through qualitative and quantitative research, to help drive direction and priorities for our products. Understand current product portfolio and positioning, buyer & user personas, competitive environment, and market opportunities. Deliver and support development of high-impact product marketing activities that drive and support product awareness, client usage and retention, market leadership, and enable new sales and up-selling/cross-selling across the legal technology portfolio. Gather info from appropriate business partners to create customer communications when necessary. Coordinate with other Thomson Reuters divisions and teams on select ad hoc projects. About You: You're a fit for the role of Lead Attorney Product Specialist if you possess these attributes: Customer-centric; able to represent the customers' perspective and empathize with their needs; and strong commercial acumen with an ability to "think like a customer". Passion for legal research, writing, and analysis, with uncompromising attention to detail. Commitment to knowledge-sharing, efficiency, and excellence in legal work, including comfort creating structured guidance and repeatable best practices for others. Excellent interpersonal, verbal, and written communication skills. Excellent organizational, planning and project management skills with ability to manage multiple priorities while delivering high quality outcomes. Highly motivated, strategic focus: ability to understand and support company-wide and departmental goals, services, culture and strategy. Dependable team player with strong work ethic, creativity and vision who works collaborativelyand cooperatively with others in a team-oriented environment. Demonstrated ability to lead by example in cross-functional settings (Product, Engineering, Data Science, GTM) and align stakeholders. Your background should include: Juris Doctor and Bar Admission (any jurisdiction) required. Minimum of 7 to 10 years' experience in a law firm, government, or in-house setting. Minimum of 1 year experience conducting LLM validations and evaluations is a plus. Computer proficient with strong understanding in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace. Substantial experience using a variety of online legal research and practice tools (e.g. Westlaw, Practical Law, Lexis, Casetext, Relativity, Intelligize, Everlaw, etc.) Experience in the use of legal technology is required. Experience in the use of generative AI tools is a must. #LI-DS4 What's in it For You? Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days... For full info follow application link. As a global business we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
