Manager, Broadband Network Technician

Astound • Silver Spring, MD • 18h ago

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.

We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.

We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. Where you will work (if applicable): This position is based out of the Astound's Lanham, MD office.

A Day in the Life of the Manager, Broadband Network Technician: Managing operations activities of all Broadband Network Technicians Analyze customer and operations needs Identifies new process improvements and technical changes that address customer needs Work with department managers and directors to provide key metrics and other appropriate reporting Track and facilitate capital and expense projects Education: High school diploma or equivalent; valid driver's license and satisfactory driving record per the Fleet Policy 3+ supervisory/management experience within telecommunications industry Ability to adhere to and ensure safety policies and/or protocols are followed

401k retirement plan, with employer match ~ Insurance options including: medical, dental, vision, life and STD insurance ~ Floating Holiday: 40 hours per year ~ Paid Holidays: 7 days per year ~ Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws ~ Tuition reimbursement program ~ Benefits listed above are for regular full-time position

Base Salary: The base salary range in Maryland for this position is $68,662.78 - $126,997.42 (per hour/ annually), plus opportunities for bonus, benefits and commission, if applicable. Take care of our customers

Take care of each other
We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. CCPA Employee Privacy Policy (For California Candidates Only) :

Astound

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