Back to Jobs search

Customer Service Representative

Insight Global • Pennsylvania, Pennsylvania • 14h ago

Job Description

Manage high-volume inbound and outbound calls (approximately 100 per day) with professionalism and courtesy.

Provide prompt and thorough customer support, resolving inquiries efficiently.

Assist clients with account details, billing questions, and service requests.

Accurately update client records and perform data entry using Microsoft Office and related software.

Handle transactions, including occasional cash processing.

Identify customer needs and promote relevant products or services to support sales initiatives.

Document all interactions clearly for future reference and analysis.

Participate in ongoing training to enhance product knowledge and service skills.

$20/hr to $25/hr. - Exact compensation may vary based on several factors, including skills, experience, and education.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Previous experience in customer service, especially handling inbound calls.

Background in office or desk-based roles (e.g., teaching, automotive dealership, dental office).

Strong verbal and written communication skills with attention to detail.

Proven ability in call center or customer support environments preferred.

High typing accuracy and speed for data entry tasks.

Proficiency in Microsoft Office Suite and general computer skills.

Ability to multitask effectively in a fast-paced setting.

Analytical skills to assess customer needs and provide solutions. - Experience in HVAC, lawn care, landscaping, or home services.

Knowledge of sales techniques, cash handling, and outbound calling strategies.

Familiarity with CRM systems (RealGreen preferred).

Similar Jobs

ACCOUNT MANAGER I

Lumen • Harrisburg, PA • 1h ago

Management & Administrative

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up...

1h ago

Go to Apply

Corrections Officer Trainee - SCI Frackville and SCI Mahanoy

Public Safety HR Delivery Center • Frackville, PA • 2h ago

Management & Administrative

DESCRIPTION OF WORK The Corrections Officer Trainee participates in formal training sessions and on-the-job assignments to develop skills and techniques in the custody and supervision of inmates in a state correctional f...

2h ago

Go to Apply

Sales Performance Management Manager, Consulting

Deloitte • Pittsburgh, PA • 2h ago

Management & Administrative

Sales Performance Management Manager, Consulting Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transforma...

2h ago

Go to Apply

Sales Performance Management Manager, Consulting

Deloitte • Philadelphia, PA • 2h ago

Management & Administrative

2h ago

Go to Apply

Senior Data Scientist, Data Management

ICON Clinical Research • Blue Bell, PA • 2h ago

Management & Administrative

Senior Data Scientist, Data Management - Office Based in Blue Bell, PA or Raleigh, NC ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment...

2h ago

Go to Apply

Contact Center Engineer Manager

Deloitte • Philadelphia, PA • 3h ago

Management & Administrative

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can en...

3h ago

Go to Apply

Branch Operations Manager, Concordville, Pa

Santander US • Glen Mills, PA • 3h ago

Management & Administrative

Branch Operations Manager, Concordville, Pa Country: United States of America It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a...

3h ago

Go to Apply

Operations Manager, EVS (Community)

UPMC • Harrisburg, PA • 3h ago

Management & Administrative

Purpose: Manage the activities of the Housekeeping Staff and Supervisors. Engage in cleaning and maintaining premises of the facility. Ensure that tasks are assigned to workers and that completed work meets standards. Ma...

3h ago

Go to Apply

Electrical Engineering Manager, Power Electronics

Mitsubishi Electric Power Products, Inc. • Pittsburgh, PA • 8h ago

Management & Administrative

Powering Innovation, Delivering Excellence: Leading the Future of Energy Solutions! MEPPIs Critical Power Solutions Division (CPSD) is seeking a dynamic Engineering Section Manager to lead the engineering efforts for exi...

8h ago

Go to Apply

Electrical Department Manager - Mission Critical/Data Centers

Collier's engineering and design • Philadelphia, PA • 8h ago

Management & Administrative

Reference #: 11887 Overview Colliers Engineering & Design is hiring an Electrical Engineering Department Manager - Mission Critical/Data Centers to lead our Buildings Engineering Services team in one of the following...

8h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.