Medical Front Office - Patient Service Specialist

Select Medical • Hayward, CA • 1d ago

Overview

Hayward, California

Job Description

When patients enter our centers we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize multiple computer programs. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Looking for a friendly and outgoing person to perform front office duties and be the first point of contact for patients needing Physical Therapy services. The front office handles phones, scheduling, insurance verification and running end of day reports.

Schedule:

Center Location: 22533 Foothill Blvd, Hayward, CA 94541

Type of Employment: Part Time

Hours: Weekdays

Compensation: $21.00 - $23.00/hour based on experience

Responsibilities

We are actively seeking candidates who are adaptable and flexible, patient-centric, exceptional communicators, detail-oriented and team players.In this role, typical responsibilities include the following:

Greet new and existing patients as they arrive, register new patients and provide information about what to expect during their visit

Schedule patient appointments in person or over the phone

Regular communication with parties including, but not limited to: attorney offices, insurance companies, translation companies, market operational leaders and business development team

Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Provide patients with pertinent information about their next appointment as they check out

Respond to requests for information from patients, providers, and coworkers

Qualifications

Minimum Qualifications:

High School Diploma or GED required

1 Year of Front Desk Experience

Preferred Qualifications:

Bilingual (English/Spanish Speaking)

Insurance Verification Experience

Physical Requirements:

Ability to walk, stand, bend, and reach consistently throughout a work day/shift

Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift

Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics

Ability to carry office supplies up to 10lbs

Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction

Ability to speak and hear sufficiently to understand and give directions

Additional Data

Go Anywhere with Us! 1900 centers in 39 states offering internal movement

Equal Opportunity Employer/including Disabled/Veterans

Apply for this job (https://jobs-selectmedicalcorp.icims.com/jobs/354798/medical-front-office---patient-service-specialist/job?mode=apply&apply=yes&in_iframe=1&hashed=1374627814)

Share this job

Job ID 354798

Experience (Years) 0

Category Administrative - Administrative Services

Street Address 22533 Foothill Blvd

Min USD $21.00/Yr.

Max USD $23.00/Yr.

Similar Jobs

Per Diem/ Relief - Pharmacy Technician - Pharmacy Supply Chain

Stanford Health Care • Palo Alto, CA • 47min ago

Hospital & Medical

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of Americ...

47min ago

Go to Apply

2026 Summer Intern - Early Clinical Development-Clinical Operations

Genentech • South San Francisco, CA • 4h ago

Hospital & Medical

The Position 2026 Summer Intern - Early Clinical Development - Clinical Operations Department Summary The mission of the Early Clinical Development (ECD) Clinical Operations group is to develop and drive expert operation...

4h ago

Go to Apply

2026 Summer Intern - Business Manager - ECD Chief of Staff Office

Genentech • South San Francisco, CA • 4h ago

Hospital & Medical

The Position 2026 Summer Intern - Business Manager - ECD Chief of Staff Office Department Summary Genentech's Research and Early Development (gRED) Early Clinical Development (ECD) is responsible for crafting and impleme...

4h ago

Go to Apply

Electrical Assembly Technician

Coherent • Sunnyvale, CA • 17h ago

Hospital & Medical

Job Description Primary Duties & Responsibilities PCBA soldering PCBA testing and bring-up Equipment assembly Produce work that meets workmanship standards and strict quality criteria Maintain good production record...

17h ago

Go to Apply

Electrical Engineering Technician

Adecco US, Inc. • Santa Clara, CA • 17h ago

Hospital & Medical

Adecco is hiring immediately for an Electrical Engineering Technician with a local client in Santa Clara, CA. Pay is $45.00/hr - $57.00/hr. Duties: · Hands-on job role working in a fast-paced R&D Disruptive Technolog...

17h ago

Go to Apply

School-Based Speech-Language Pathologist (94620)

PediaStaff • Piedmont, CA • 20h ago

Hospital & Medical Sponsored

Exciting Opportunity with PediaStaff: Pediatric Speech Language Pathologist SLP in Sunnyvale, CAarea. PediaStaff is a trusted leader in pediatric therapy and educational staffing solutions, connecting passionate professi...

20h ago

Go to Apply

School-Based Speech-Language Pathologist (94620)

PediaStaff • Piedmont, CA • 20h ago

Hospital & Medical Sponsored

Pediatric Speech Language Pathologist SLP in Sunnyvale, CAarea. PediaStaff is a trusted leader in pediatric therapy and educational staffing solutions, connecting passionate professionals with rewarding school-based and...

20h ago

Go to Apply