Branch Operations Manager

Crane 1 Services, Inc. • Baton Rouge, LA • 13h ago

The Branch Operations Manager will often be a player/coach responsible for leading a safe, high-performing, customer-focused team. The Branch Operations Manager will recruit, hire, train and retain service technicians by working as a servant leader while leveraging all Crane 1's support resources. This is a demanding, 'hands-on', entrepreneurial position that requires a person with the ability to prioritize and complete a wide variety of management and operational activities. It is a fast-paced, growth-oriented environment. Familiarity with managing operations in a service-based, industrial maintenance and repair business is important.

Branch Operations Manager Role & Responsibilities

Salary: $75k-$90k

Provides leadership in a safe work environment by functioning as the branch safety officer. Organize, document and report monthly safety meetings. Maintain and provide all safety-related documentation, according to company guidelines.

Answers all service calls for breakdowns and service repairs.

Provide oversight and direction with field resource allocation, manpower and scheduling.

Holds daily huddle with branch team to align on daily objectives to meet weekly/monthly goals.

Support sales to meet or beat growth objectives for the branch.

Maintains strong relationships with current customers by providing exceptional customer service.

Train, support and mentor service technicians perform their daily job tasks.

Responsible for the management of profit and loss of all jobs performed at the branch.

Manages and approves all timecards submitted by technicians

Employee Retention and Recruitment for the branch.

Deliver financial objectives with a focus on revenue and gross margin performance.

Engage with customers by effectively communicating with decision-makers regarding repairing equipment and planning maintenance needs.

Generate and deliver repair quotes and parts generated by service calls.

Foster a continuing, positive, trusting, and professional relationship with all customer accounts. Scheduling periodic customer site visits to help maintain a strong relationship.

Conducts site safety audits ensuring all safety procedures are being followed in the field.

Branch Operations Manager Requirements

KNOWLEDGE: A minimum of (3-5) + years of proven experience or related Branch Management experience that illustrates a proven track record in this field is preferred.

SKILLS:

Proficient in Microsoft Office Suite and ERP systems (Sage300 & CRM is a plus)

Strong leadership skills with experience in managing systems and processes.

Excellent communication skills - verbal and written

Strong attention to detail with a dedication to accuracy

Analytical mindset with the ability to drive process improvements

ABILITY: A passion for providing top-notch service to our customers. Positive and collaborative approach to teamwork and competition.

Equal Employment Opportunity (EEO) Statement

Crane 1 Services is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. We believe in fostering a supportive environment where every employee is valued and given the opportunity to succeed.

Similar Jobs

ADMINISTRATIVE ASSISTANT 6

Louisiana Department of State Civil Service • Baton Rouge, LA • 30min ago

Management & Administrative

ADMINISTRATIVE ASSISTANT 6 Print ( https://www.governmentjobs.com/careers/louisiana/jobs/newprint/5195381 ) Apply ? ADMINISTRATIVE ASSISTANT 6 Salary $3,345.00 - $6,566.00 Monthly Location Baton Rouge, LA Job Type Classi...

30min ago

Go to Apply

Senior Field Sales Manager

Wolters Kluwer • Baton Rouge, LA • 8h ago

Management & Administrative

Senior Field Sales Manager- Remote Work with Healthcare Providers, Payers, Consultants, Insurance Companies, Corporations and State/Local Government Agencies to sell and maintain Wolters Kluwer Healthcare Regulatory &...

8h ago

Go to Apply

Applications Sales Manager- Energy

Oracle • Baton Rouge, LA • 8h ago

Management & Administrative

Job Description Are you a sales pro looking to excel in an exciting, large-scale arena? Oracle is a market leader in Cloud ERP because we connect thousands of companies with enterprise products they can trust. This is yo...

8h ago

Go to Apply

Market Executive Projects Manager

AmeriHealth Caritas • Baton Rouge, LA • 11h ago

Management & Administrative

Role Overview: The Market Executive Projects Manager plays a critical role in driving strategic initiatives that enhance operational efficiency, strengthen regulatory compliance, and support overall organizational perfor...

11h ago

Go to Apply

Administrative Program Specialist-A (WAE)

Louisiana Department of State Civil Service • Baton Rouge, LA • 18h ago

Management & Administrative

Administrative Program Specialist-A (WAE) Print ( https://www.governmentjobs.com/careers/louisiana/jobs/newprint/5194707 ) Apply ? Administrative Program Specialist-A (WAE) Salary $3,127.00 - $6,136.00 Monthly Location B...

18h ago

Go to Apply

ADMINISTRATIVE COORDINATOR 1/2/3/4

Louisiana Department of State Civil Service • Baton Rouge, LA • 18h ago

Management & Administrative

ADMINISTRATIVE COORDINATOR 1/2/3/4 Print ( https://www.governmentjobs.com/careers/louisiana/jobs/newprint/5194389 ) Apply ? ADMINISTRATIVE COORDINATOR 1/2/3/4 Salary $1,820.00 - $3,120.00 Monthly Location Baton Rouge, LA...

18h ago

Go to Apply

Administrative Program Specialist A/B

Louisiana Department of State Civil Service • Baton Rouge, LA • 18h ago

Management & Administrative

Administrative Program Specialist A/B Print ( https://www.governmentjobs.com/careers/louisiana/jobs/newprint/5194588 ) Apply ? Administrative Program Specialist A/B Salary Depends on Qualifications Location Baton Rouge,...

18h ago

Go to Apply

Regional Key Account Manager - West

Ralliant • Baton Rouge, LA • 1d ago

Management & Administrative

Remote Key Account Manager - New Business Development Focus Location: Remote, US - Candidate to be located in Western United States (generally West of Denver) and able to travel to customer locations in this region. At T...

1d ago

Go to Apply

HUMAN RESOURCES ANALYST A, B, OR C

Louisiana Department of State Civil Service • Saint Gabriel, LA • 1d ago

Management & Administrative

HUMAN RESOURCES ANALYST A, B, OR C Print ( https://www.governmentjobs.com/careers/louisiana/jobs/newprint/5194603 ) Apply ? HUMAN RESOURCES ANALYST A, B, OR C Salary Depends on Qualifications Location St. Gabriel, LA Job...

1d ago

Go to Apply

Supply Chain -Enterprise Asset Mgmt (EAM)/ Field Services Manager - Tech Cons - Open Location

EY • Baton Rouge, LA • 1d ago

Management & Administrative

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.