Inventory Operations Manager

Expeditors • Ellenwood, GA • 12h ago

"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

19,000 trained professionals

350+ locations worldwide

Fortune 500

Globally unified systems

The Inventory Operations Manager will be responsible for driving improvement initiatives, implementing inventory controls and risk management, data analysis and reporting, inventory auditing and compliance, and providing training and documentation as needed, in order to support all aspects of the Inventory Stewardship Program.

Key Responsibilities:

Enhance customer relationships by identifying areas for improvement in the overall customer experience

Lead the identification and implementation of process improvements based on findings

Work cross-functionally with supply chain, finance, and operations teams to establish best practices and corrective actions for inventory management

Ensure that corrective actions are carried out in a timely manner, and track the success of those initiatives to continuously improve inventory accuracy

Promote a culture of continuous improvement through process optimization, and innovation

Analyze processes to identify discrepancies, trends, and potential risks related to inventory management

Prepare and present detailed reports on findings, including discrepancies, recommendations for improvement, and root cause analysis

Generate actionable insights and collaborate with stakeholders to resolve inventory discrepancies, address inefficiencies, and improve overall inventory management

Regularly assess inventory management processes for gaps, vulnerabilities, or inefficiencies, proposing improvements or new tools where necessary

Ensure compliance with internal audit standards, SOX (Sarbanes-Oxley), and any relevant regulatory requirements

Develop and implement audit schedules and inventory verification protocols to maintain accuracy

Work closely with warehouse and operations teams to plan, organize, and manage audits with minimal disruption to daily operations

Serve as a key point of contact for internal stakeholders regarding inventory issues, findings, and improvement opportunities

Partner with Operations, Warehouse, Procurement, Finance, and IT teams to enhance inventory processes, accuracy, and controls

Provide training and guidance to staff (if needed) on procedures and the importance of accurate reporting

Other duties as required

Bachelor's degree with a specialization in Supply Chain, related field or equivalent experience

5+ years logistics, supply chain, large scale warehouse operations or related experience

3+ years demonstrated experience planning, organizing, tracking and controlling tasks to achieve goals

3+ years stakeholder management and facilitation

1+ specific customer experience within customer systems and knowledge of their SOP/SWI operations

Experience in SOX, inventory audits, driving process improvements, and implementing corrective actions

Knowledge of Kaizen, Lean, Six Sigma, and dashboard reporting is preferred

Experience and knowledge of inventory management software, SAP/WMS systems

Ability to use critical thinking to develop, evaluate, recommend and present best options

Ability to work independently and as part of a cross-functional team

A proactive and results-oriented mindset, with a commitment to driving results

Risk sensitive, recognizes when problems arise or are likely to arise

Excellent customer service skills, including a proven ability to listen, comprehend, effectively communicate

Proficiency in using Google Suite tools, including Google Sheets, for data analysis and information sharing

Travel 10%

Reports onsite to customer location(s) as needed

Must be willing to occasionally work outside normal business hours, including weekends

Expeditors offers excellent benefits:

Paid Vacation, Holiday, Sick Time

Health Plan: Medical

Life Insurance

Employee Stock Purchase Plan

Training and Personnel Development Program

Growth opportunities within the company

Employee Referral Program Bonus

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