Gateway Residential Counselor Help Others, Make a Difference, Save a Life. Or help people navigate the tough spots in their life? Join the McNabb Center Team as the Gateway Residential Counselor today! The Gateway Residential Counselor JOB PURPOSE/SUMMARY Summary of position : The position will be responsible for the supervision of clients, administration of the program rules and level system, and facilitation of a therapeutic, positive and safe milieu. Also responsible for weekend work, assisting with milieu activities and overall supervision of clients on the unit. Reports to the Team Leader for milieu counselor duties and is responsible for creating an environment conducive to client personal growth and learning skills for substance use reduction. TYPICAL WORKING CONDITIONS/ENVIRONMENT The Residential Counselor position will operate in the Residential Facility. Supervision of Clients Monitoring. Responsible for enforcing program rules by documenting and implementing failures to earn and level restrictions and explaining these to the client at the time of the offense. Conduct/assist in obtaining drug screens each time a client re-enters the facility or upon suspicion as evidenced by weekly collection of samples and lab work report. Conduct and document room searches as directed by the supervisor or person on-call. Client, Facility and Property Safety Participate in phone rotation in order to ensure phone is answered every time it rings and to ensure ability to dial 911 or on-call when an emergency arise. Conduct daily facility checks at 8am, 4pm, 11pm, and randomly as needed to ensure the security of the facility. Model and monitor for safety belt use in the vans by wearing seat belt at all times in vehicles and giving clients reminders to do the same. Limit distractions during shift such as cell phone, headphones, etc. Demonstrate appropriate utilization of therapeutic hold procedures as evidenced by verbal de-escalation, initiation of a hold only in the case of emergencies, and debriefing following the incident. Document use of therapeutic hold during the shift in which it occurred as evidenced on the incident report and progress note. Coach clients in being successful in meeting program expectations by aiding at least one client per night with the goal cited in the daily positives meeting. Support and foster family involvement by supervising weekly visitation and/or checking clients in/out of the facility for weekly passes as evidenced by documentation on the visitation log, progress notes and temporary custody agreements. Documentation & Notifications Responsible for completing both clinical and administrative paperwork and notifications. Responsible for completing shift/client progress notes on a daily basis. Responsible for notifying appropriate individuals regarding such incidents during the shift on which the incident occurred. Participate in rotation of documenting shift in the Communication Log Complete proper documentation for off-site activities as evidenced by using tax-exempt form, turning in all excess money, and completing Activity Money Form. Participate in the rotation of meal preparation and serving ?specifically on weekends. Model appropriate hygiene techniques as evidenced by washing hands, wearing gloves during food preparation, and maintaining good self-hygiene. Participate in rotation of chore completion with clients. Professional development Maintain appropriate certifications and knowledge of current policies and best practices guidelines. Renew and maintain certifications according to the deadlines cited in the monthly training/certification report; Attend center staff meetings/ training once per month or when deemed appropriate. Attend at least one extra HRMC or outside training every six months as approved by supervisor. Complete a note in the Communication Log for each shift or write any additional important information as needed. Notify other staff when leaving floor or taking a break. Teamwork Work as team player as evidenced by helping peers, communicating openly and appropriately, and being positive and professional at all times. Display a positive attitude with all staff as evidenced by smiling, using calm and appropriate communication, and accepting directives without complaints. Facility Pick up work area before going to a different area. Take responsibility and initiative by maintaining a clean and tidy facility. Shift Requirements First Shift Only: Complete any grading as assigned by teacher and/or supervisor Participate in the rotation of leading or implementing activities as assigned by the teacher and /or supervisor Lead Psycho-Ed groups. Participate in lunch rotation-particularly on the weekends- as evidenced by cooking as needed and completing all documentation necessary. Check off clients' assignments as documented on the assignment book and hold client's accountable through the re-education system when tasks are not completed. Second Shift Only: Participate in the rotation of A&D groups and /or other evening groups. Participate in the rotation of cooking dinner at least one time per week and completing all documentation necessary. Use downtime during evening groups effectively as evidenced by asking for additional tasks, planning for events, or upcoming groups, or reading A&D materials. Responsible for facilitating and monitoring client phone calls as evidenced by documentation in the phone log. Monitor Focus/Planning meeting and encourage appropriate goal setting and assist with focus material nightly. Third Shift Only: Complete all chart filing within a 24-hour timeframe. Complete grocery inventory on a weekly basis or as directed by supervisor. Complete inventory of new clients' belongings upon night of arrival. Complete temporary custody agreement forms and all other pass information every Thursday night or as needed. Complete averages nightly for all clients and post levels on whiteboard and in Treatment Team Log. Check main line voicemails nightly and give messages to the appropriate people. Gather drug screen samples on Sunday nights and prepare for pick up on Mondays. Complete monthly fire drills and complete all proper documentation. Wash laundry nightly including green bin, aprons, dishtowels, and gym clothes. Participate in the rotation of cooking breakfast and completing all necessary documentation. Clean and stock staff office nightly as evidenced by stocking copier and forms bin, and a tidy workspace. and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. Schedule: The schedule for the Residential Counselor will be in-person attendance. Travel : Must be able to transport clients in personal or Center vehicle. Equipment/Technical Competency : Must possess knowledge of Microsoft Word and Excel. QUALIFICATIONS - Gateway Residential Counselor Experience / Knowledge: Working with children/youth/families. One year of residential experience preferred or exposure via internship. Possess a minimum of a High school diploma or equivalency for a Residential Counselor. Must be able to lead students, staff effectively and utilize resources properly. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply.
