Senior Director Information Technology Services
Location:
Tempe, AZ, US
Date: Jan 12, 2026
Requisition ID : 19638
Join us in building a better future for Arizona!
SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.
Why Work at SRP
At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That's why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.
SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:
Pension Plan (at no cost to the employee)
401(k) plan with employer matching
Available your first day: Medical, vision, dental, and life insurance
Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
Parental leave (up to 4 weeks) and adoption assistance
Wellness programs (including access to a recreation and fitness facility)
Short and long-term disability plans
Tuition assistance for both undergraduate and graduate programs
10 Employee Resource Groups for career development, community service, and networking
Summary
The Senior Director of Information Technology Services (ITS) is the enterprise technology leader responsible for defining and executing the enterprise technology strategy. This role is accountable for enterprise systems and architecture, infrastructure, data, analytics, IT service delivery, and technology modernization. The Senior Director collaborates with executive leadership to ensure technology investments deliver measurable business value, operational resilience, regulatory compliance, and long-term scalability in a complex utility environment. This position leads Director-level technology teams and acts as a trusted advisor on innovation, risk, and enterprise priorities. The Senior Director, ITS
ensures technology initiatives support business performance, financial stewardship, and customer outcomes through effective governance and leadership.
What You'll Do
Defines and leads a multi-year enterprise IT strategy aligned with organizational strategy and capital planning. Ensures that IT department strategies and processes provide appropriate support to company-wide goals.
Serves as the principal technology advisor to executive leadership and governing bodies. Advises executive leadership on technology risk posture and mitigation strategies.
Partners with key business stakeholders to understand their needs and identify opportunities for technology-driven innovation. Translates business priorities into scalable, secure, and resilient technology solutions.
Oversees the development, implementation, and maintenance of information systems and technology infrastructure.
Provides leadership and direction to the IT department and other relevant stakeholders.
Manages budgets and resources effectively to ensure the delivery of technology solutions that meet the needs of the business.
Stays up to date with industry trends and emerging technologies and evaluate their potential impact on the organization.
Ensures the availability, performance, and scalability of IT systems and infrastructure to support business operations.
Provides executive sponsorship for major enterprise initiatives including ERP modernization and digital transformation.
Oversees enterprise architecture standards, technology roadmaps, and integration strategies. Ensures consistency, scalability, and interoperability across applications, platforms, and infrastructure.
Promotes data-driven decision-making across leadership and operational teams.
Establishes enterprise IT governance, decision-rights, and investment oversight frameworks.
Oversees technology portfolio management, prioritization, and resource allocation.
Oversees contract negotiations with IT vendors, contractors and service providers. Drives cost optimization and return on investment across IT spend.
Provides executive oversight for IT operations, infrastructure, applications, and service management. Ensures reliable, secure, and high-availability services supporting 24/7 utility operations.
Drives continuous improvement and operational maturity.
Leads, develops, and mentors large IT teams and leaders. Builds a succession plans and leadership pipelines for critical ITS roles.
Leads change management for enterprise technology initiatives.
Performs other duties as assigned to support the success of the team and organization.
Education
A bachelor's degree relevant to the assignment from an accredited institution is required.
What It Takes To Succeed:
A minimum of 15 years of experience is required.
Master's degree or equivalent executive education preferred
Experience in utility, energy, or public sector is preferred.
Strong analytical and problem-solving abilities, with keen attention to detail
Strong supervisory and leadership skills.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to function well in a high-paced and at times stressful environment.
Excellent strategic thinking, problem-solving and decision-making skills.
Strong communication and interpersonal skills, with the ability to collaborate effectively with senior leadership and cross-functional teams.
Strong understanding of current and emerging technologies and their potential impact on the business
Ability to manage budgets and resources effectively to ensure the delivery of high-quality technology solutions
Excellent ability to conceptualize long-term business goals and develop orderly processes to accomplish those goals.
Thorough understanding of information technology and information technology systems.
Additional Requirements and Qualifications
Recognized certifications related to the role are preferred.
Travel to SRP field and office locations in the Phoenix metro area is required based on business and operational needs.
This leadership role is eligible for a hybrid work arrangement, which requires at least two days onsite (office or worksite) per workweek. Director-level and above positions are generally expected to maintain a greater on-site presence to fulfill leadership responsibilities. A consistent on-site presence is essential to support executive collaboration, leadership visibility, team engagement, key meetings, and critical organizational initiatives. In-office requirements are driven by business and operational needs and may vary over time.
Hybrid Workplace
SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona.
Drug/Alcohol Policy Statement
To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.
Equal Opportunity Employer Statement
Salt River Project (SRP) is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable federal, state or local law.
Work Authorization
All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.
Nearest Major Market: Phoenix
