Customer Service Associate

Walgreens • Billerica, MA • 10h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1740675BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 467 BOSTON RD,BILLERICA,MA,01821

Full District Office Address: 467 BOSTON RD,BILLERICA,MA,01821-02810-18952-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 18952-BILLERICA MA

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

AEO Senior Customer Applications Engineer

GE Aerospace • Boston, MA • 4h ago

Management & Administrative

Job Description Summary AEO Application Engineering provides customers and sales organizations technical expertise to maximize aeroderivative gas turbine orders in the marine, power and oil & gas segments throughout...

4h ago

Go to Apply

Software Engineering Manager

Ralliant • Boxborough, MA • 5h ago

Management & Administrative

Hybrid Software Engineering Manager - Embedded & Platform Software Location: Boxborough, MA Reports to: Director of Product and Engineering Position Overview Gems Setra seeks a Software Engineering Manager to lead em...

5h ago

Go to Apply

Human Services Coordinator I

State of Massachusetts • Framingham, MA • 6h ago

Management & Administrative

The Department of Developmental Services (DDS) is excited to offer a career growth opportunity to a motivated and talented individual for the Human Services Coordinator I (HSC I) position at our Middlesex West Area Offic...

6h ago

Go to Apply

Customer Service Representitive

Graybar • Somerville, MA • 10h ago

Management & Administrative

Make a difference. As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders...

10h ago

Go to Apply

Customer Service Associate

Walgreens • Wayland, MA • 10h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

10h ago

Go to Apply

Customer Service Representative

Aston Carter • Framingham, MA • 10h ago

Management & Administrative

Job Title: STC Advocate/CSR Job Description The STC Advocate role is a unique blend of responsibilities where you will act as the face of our company. As our process is entirely online, meeting you to pick up their vehic...

10h ago

Go to Apply

Manager, Regional Production- Major Accounts- Northeast

Canon USA & Affiliates • Dedham, MA • 11h ago

Management & Administrative

About the Role Responsible for managing a team that sells Canon's full array of PPS products (hardware, software, solutions, and services). Maintains and builds team unity and a positive team culture. Maintains high ethi...

11h ago

Go to Apply

Regional Key Account Manager - West

Ralliant • Boston, MA • 11h ago

Management & Administrative

Remote Key Account Manager - New Business Development Focus Location: Remote, US - Candidate to be located in Western United States (generally West of Denver) and able to travel to customer locations in this region. At T...

11h ago

Go to Apply

Administrative Assistant 1,BPS

Massachusetts Institute of Technology • Cambridge, MA • 11h ago

Management & Administrative

Administrative Assistant 1,BPS Job Number: 25381 Functional Area: Office Support Department: MIT Sloan Behavioral & Policy Sci Staff School Area: Sloan School of Management Pay Range Minimum: $23.00 Pay Range Maximum...

11h ago

Go to Apply

Full-Time Administrative Assistant

Kohl's • Medford, MA • 11h ago

Management & Administrative

Required Morning (Starting between 8am and noon) Availability About the Role As Store Support Lead you will efficiently and effectively support the store leadership team and associates in the administrative and operation...

11h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.