Online Customer Service Representative

TricorBraun • Bayport, NY • 15h ago

Starting Salary: $26.00 per hour plus bonus

Make our customer service team your best move ever

We're looking for a customer focused representative to join our Operations Team to help our customers place orders.

Why here ?

TricorBraun is a global packaging leader, with team members working in locations throughout the Americas, Europe, Asia, Australia and New Zealand. As North America's largest distributor of primary packaging, we provide innovative solutions to customers from a wide variety of industries. Our customers range from cutting-edge start-ups to the world's most iconic brands. We put people first and live by that every day. Join us and you will be welcomed by our friendly, motivated and supportive team. Many of the products we distribute are already sitting in your home.

Your role here

From Day 1, your customer focus skills are put into action. Working with our seasoned team, you will handle customer orders and be the main point of contact for all customer questions.

Your experience and background

Strong Customer Service Experience & Interpersonal Skills

Ability to partner with internal teams to resolve issues

Proficiency with Word, Excel, and PowerPoint

Some exposure to forecasting is preferred

Keep customers informed of all external conditions affecting service levels

Administrative support

What you can expect from us

Because we're a well-known and respected leader in packaging, we have many opportunities here. We'll get you started with an exceptional training program providing classroom, online and hands on work with colleagues. There's always someone to answer any questions and ensure you're getting the right information you need to excel. And the compensation and benefits are what you can expect from a people first company.

Our salaries are competitive

Comprehensive benefits in medical, dental, and vision insurance

RRSP plan with employer match

Paid time off plus holidays

Tuition reimbursement, and much more

We are proudly an equal opportunity employer and will consider all applications.

TricorBraun is a global packaging leader, with team members working from locations throughout the Americas, Europe, Asia, Australia and New Zealand. As North America's largest distributor of primary packaging, we provide innovative solutions to customers from a wide variety of industries. Our customers range from cutting-edge start-ups to the world's most iconic brands. We put people first and live by that every day. Join us and you will be welcomed by our friendly, motivated and supportive team. Many of the products we distribute are already sitting in your home.

We are proudly an equal opportunity employer and will consider all applications. To request an accommodation, please email your request to ta@tricorbraun.com .

Go to Apply

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