CUSTOMER SERVICE REPRESENTATIVE

Aspirus Ironwood Hospital • Ironwood, MI • 3d ago

Compassion. Accountability. Collaboration. Foresight. Joy.

These are the Aspirus Core Values; and we are looking for the BEST around to join us as we demonstrate those values Every. Single. Day.

Aspirus Ironwood Hospital in Ironwood, MI is seeking a CUSTOMER SERVICE REPRESENTATIVE to join our team!

General responsibilities include, but are not limited to:

Assisting patients with the selection of eyewear including fittings, measurements, and adjustments.

Collect payments and maintain and file optical and billing records.

Maintain frame inventory and displays.

Meet with frame representatives to select new frame purchases.

HOURS: This position is Full time; 1.0 FTE or 80 hours per pay period. Day Shift.

Experience/Qualifications

Knowledge of general office practices normally acquired through completion of a high school diploma or equivalent.

Good interpersonal skills and telephone etiquette.

Ability to understand eyeglass prescriptions.

Experience in a medical office and retail setting preferred.

Employee Benefits

Full benefits packages available for part- and full-time status.

PTO accrual from day one!

Generous retirement plan with match available.

Wellness program for employees and their families.

Aspirus Ironwood Hospital includes a 25-bed critical access hospital, multi-specialty clinic, satellite clinic in Wisconsin, surgical clinic, walk-in clinic and a home health agency. Ironwood's service area covers approximately 30,000 people. The hospital has a 4 bed ICU, 3 bed OB unit, and 4 surgical units. The emergency department is staffed 24/7 with ER physicians, with approximately 12,000 visits annually. The hospital's inpatient census is 10 patients per day. The outpatient clinic has over 50,000 visits annually.

Our Mission: We heal people, promote health and strengthen communities.

Our Vision: Aspirus is a catalyst for creating healthy, thriving communities, trusted and engaged above all others.

As an Aspirus team, we demonstrate caring, we plan to impact the future, work with happiness and enthusiasm, recognize our power to make a difference and improve the health of our communities.

Aspirus Health is a nonprofit, community-directed health system based in Wausau, Wisconsin, serving northeastern Minnesota, northern and central Wisconsin and the Upper Peninsula of Michigan. The health system operates 19 hospitals and 130 outpatient locations with nearly 14,000 team members, including 1,300 employed physicians and advanced practice clinicians. For more information visit aspirus.org.

Click here to learn more about Ironwood, Michigan (https://ironwoodmi.gov/)

Position CUSTOMER SERVICE REPRESENTATIVE

Location

Req ID 101166

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