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Security Operations Manager (#98)

Sunstates Security • Greensboro, NC • 21h ago

Greensboro, NC, United States of America

$50,000.00 -$70,000.00

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Overview

Become part of one of the largest and fastest-growing privately held security companies in the U.S! Since 1998, Sunstates Security has built a national reputation for delivering exceptional services while fostering high-quality work environments for our team. We are dedicated to hiring, developing, and retaining a professional workforce that reflects our commitment to excellence.

We believe in strategic reinvestment in our people by offering a benefits package that exceeds industry standards, pathways for career advancement, extensive internal training, and employee recognition programs. Our team members are provided with the tools, knowledge, and hands-on management support necessary for long-term success.

Our commitment to a superior workplace culture is reflected in our most recent national accolades. Sunstates Security is proud to be recognized as a 2026 Forbes Dream Employer , an honor based on independent employee feedback and workplace excellence. Additionally, we have been named a 2026 Training MVP by Training Magazine, marking the third consecutive year we have accepted this prestigious recognition. We also continue to be celebrated for our steady growth and stability on the Inc. 5000 list of America's fastest-growing private companies.

At the heart of everything we do are our core values of honor, integrity, and trust. If you are searching for a rewarding career with a proactive security partner that protects some of the country's leading organizations, we invite you to explore the possibilities at Sunstates Security. Join a successful, growing team where your talent is appreciated and have opportunities to advance your professional career.

Job Skills / Requirements

Sunstates Security has an immediate opening for a talented and motivated Operations Manager for our Greensboro, NC regional office. The Operations Manager is responsible for the daily functioning of a portfolio of contract sites including operations, customer service, personnel management, security & safety in accordance with Sunstates objectives.

*Local candidates only as this role must be available to visit client sites in the region.

The ideal candidate will provide leadership to employees and develop and maintain strong relationships with customers.

This position offers a full compensation package of up to $70,000 - (dependent on experience), which includes -

Annual salary - with weekly pay

Monthly vehicle allowance

Mileage reimbursement

Annual performance-based bonus (eligible for up to 10% of base)

Full medical, dental & vision insurance coverage

401k plan with company match

Generous PTO allowance

Tuition assistance

The Operations Manager will assist in the administration of the region by:

Training, developing, and motivating supervisory staff to effectively oversee all day-to-day operations of the site security personnel.

Supervising other line managers including but not limited to Site Managers and Site Supervisors.

Overseeing the employee onboarding process including new hire interviewing, selection of candidates, training and licensure, and new hire paperwork.

Training subordinate supervisors on software systems, procedural guidelines, and Company policies, and enforcing consistency in policy practice.

Coordinating operational functions including payroll and billing, accounts receivable aging, staffing, scheduling, and personnel issues.

Carrying out site assist visits and audits in accordance with the Quality Assurance program.

Coordinating with the Regional Manager and Senior Vice President of Operations to establish regional goals and objectives and communicate these with branch staff.

Working with sales and marketing to identify and develop new business opportunities.

The requirements for the Operations Manager include:

Bachelor's degree from a four (4) year college or university is preferred.

5 or more years of related management and leadership in the security industry, law enforcement, or military.

Excellent organizational, leadership, communication, and time management skills.

Ability to work independently with strong portfolio management skills.

Computer proficiency with MS Office products.

Valid driver's license and good driving record.

Ability to travel and regularly visit all site locations in the Greensboro area.

Flexibility to be on call as needed during all shifts.

May perform other duties as assigned by Management and in coordination with the Regional Manager.

Education Requirements (All)

Bachelor's Degree from 4 year college/universityAssociates Degree

Additional Information / Benefits

The Sunstates customizable benefits package includes the following minimum components:

Affordable Care Act compliant Medical Benefits Program

Dental Insurance Program

Free Life Insurance

Disability Insurance

Paid Time Off & Bereavement Leave

Paid Holidays

Direct Deposit or Pay Cards

Employee Incentives

Referral Bonuses

Employee of the Month Award

Education Reimbursement

Service Awards

Employee Involvement Initiatives

Management Mentoring and Support

Career Advancement

401K program

Only candidates who meet our rigorous employment standards and who are excellent matches for open positions (as personally verified by Site Managers) are invited to join our security team. We are proud to be an Equal Opportunity Employer and supporter of our military veterans!

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, 401K/403b Plan, Educational Assistance, Performance bonus

This job reports to the Regional Manager

This is aFull-Timeposition1st Shift,2nd Shift,3rd Shift,Weekends.

Travel is required occasionally

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