Teller

Foresight Bank • Freeport, IL • 1d ago

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13208675

Position Description

Position:Teller

Reports To:Assistant Branch Manager or Branch Manager

FLSA Classification:Non-Exempt

Organization Overview:

Foresight Bank is the largest, locally owned community bank in Northern Illinois, with fifteen offices in the counties of Winnebago, Stephenson and Kankakee. Foresight Bank is owned by Foresight Financial Group, Inc., an Illinois corporation founded in 1986, a financial holding company established under the Federal Reserve.

Position Summary:

Provides outstanding customer service by handling customer transactions in a prompt, accurate, and professional manner. Maintain cash drawers and engage in service activities such as check cashing, withdrawals, deposits, and answering customer inquiries to ensure customer needs are met in a timely manner. Refers customers to appropriate department for product and service needs uncovered during business transactions and/or conversations.

Primary Responsibilities:

Customer Experience

a. Provide the internal and external customer with superior customer experience including friendly demeanor, can-do attitude, and willingness to always help whether on the phone or in person.

b. Follow-up with customer in a timely manner

c. Provide accurate information

d. Establish a rapport with the customer
Performs a variety of bank transactions including checking, savings, and loan transactions to maintain the efficient operation of the bank.
Verifies checks and other items for proper endorsement and negotiability; verifies signatures and account balances; reconciles checks and cash for deposits; records and processes night deposits, bank by mail transactions, and change orders.
Balances and maintains a cash drawer by reconciling transactions and verifying beginning and ending cash totals; ensures actual cash count matches teller system balance; researches any balancing errors; monitors cash level of drawer and branch within established limits.
Assist in the daily balancing of vault and coin machine as needed
Satisfy consumer customer service requests including but not limited to online banking (mobile banking) functions, safe deposit needs, check orders, issuing debit cards, etc.
Meet and exceed established referral goals by explaining and promoting bank & partner products and services.
Perform general office duties such as opening and closing the branch, answering main branch line, adhering to branch standards, scanning, etc.
Assistant in training needs of team members
Assist other staff members with projects as needed.
Understands the confidential nature of the banking industry and adheres to company policies and procedures for protecting customers private information.
Maintain compliance with and adhere to all state and federal regulations and bank policies and procedures, including, but not limited to Bank Secrecy Act, FACT ACT, Community Reinvestment Act, and EEO/AA/Fair Employment Practices.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Competencies:

Customer Service:Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Communicator:Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presentsnumerical data effectively; Able to read and interpret written information. Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.

Organizational:Can establish a systematic course of action for self to accomplish objectives in an organized manner; determines priorities and allocates resources effectively, within established timeframes.

Interpersonal:Interact with others positively and build relationships with internal and external customers.

Adaptable: Able to change approach or method to best fit the situation, deal with frequent change, delays, or unexpected events.

Judgement:Intuitive curiosity to investigate and follow through. Sou

Similar Jobs

Electronic Banking Specialist

Foresight Financial Group • Winnebago, IL • 1d ago

Finance, Accounting & Banking

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13208680 Position Description Position:Electronic Banking Specialist Reports To:El...

1d ago

Go to Apply

Bank Application Support Specialist

Foresight Financial Group • Winnebago, IL • 1d ago

Finance, Accounting & Banking

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13208681 Position Description Position:Bank Application Support Specialist I Repor...

1d ago

Go to Apply

Manufacturing Technician 1st Shift- Oregon

Coilcraft • Oregon, IL • 9h ago

Hospital & Medical

Duties and Responsibilities Assist Engineering with proto@type product (and/or production equipment or process) development, and/or assembly & testing. Assist Engineering by processing Task Requests (ETR's) as needed...

9h ago

Go to Apply

Associate Optometrist - Walmart

Walmart • Freeport, IL • 1d ago

Hospital & Medical Sponsored

It's time to see optometry through a new lens. Walmart is revolutionizing healthcare and this your chance to be part of it. A Walmart Associate Optometrist is the clinical partner to the Vision Center Manager, and core t...

1d ago

Go to Apply

(USA) Associate Optometrist - Walmart $20,000 Sign On Bonus Potential

Walmart • Freeport, IL • 1d ago

Hospital & Medical Sponsored

Position Summary... It's time to see optometry through a new lens. Walmart is revolutionizing healthcare and this your chance to be part of it. A Walmart Associate Optometrist is the clinical partner to the Vision Center...

1d ago

Go to Apply

Retail Merchandising Specialist - Alliance

Acosta Group • Freeport, IL • 1d ago

Retail & Hospitality

Retail Merchandising Specialist - Alliance General Information Company: CRO-US Location: FREEPORT, Illinois, 61032 Ref #: 104420 Pay Rate: $ 15.00 Experience/skills and/or location may influence position wage rate Range...

1d ago

Go to Apply

Physical Therapist

Elara Caring • Winnebago, IL • 1d ago

Hospital & Medical

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join ou...

1d ago

Go to Apply

Similar Jobs

Electronic Banking Specialist

Bank Application Support Specialist

Manufacturing Technician 1st Shift- Oregon

Associate Optometrist - Walmart

(USA) Associate Optometrist - Walmart $20,000 Sign On Bonus Potential

Retail Merchandising Specialist - Alliance

Physical Therapist

Online Survey Taker. Earn up to $25 per survey. - Remote

Online Survey Taker. Earn up to $25 per survey. - Remote

Online Survey Taker. Earn up to $25 per survey. - Remote