Radiology Patient Flow Associate (FGP) Manhattan

NYU Grossman School of Medicine • New York, NY • 2h ago

NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. For more information, go to med.nyu.edu, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter and Instagram.Position Summary:We have an exciting opportunity to join our team as a Radiology Patient Flow Associate (FGP) - Manhattan. In this role, the successful candidate Perform all aspects of coordinating and expediting care in regards to patient movement in the Department of Radiology. Serve as a resource for the radiology department for communicating escalation, prioritization, and delays in imaging. Responsible for a variety of duties involving direction, coordination to ensure the efficient patient flow within the imaging section of Radiology.Job Responsibilities:Perform all other duties assignedIdentify patient care requirements by establishing rapport and communication with patient/patient families, radiology staff, and patient transportGain patient cooperation and reduce anxieties by providing explanations of treatment delays in regards to radiology studies and clinical careUtilize the EPIC (electronic medical system) to track patients and their care to prioritize patient movementCollaborate with doctors, nurses, radiology technologies to help prepare patient for examinationsPrepare patients for imaging exams following departmental protocols.Function as a liaison with radiologic technologist, nursing, and other clinical staff to ensure proper documentation and appropriate exams for patientsResolves patient related grievances by working with patient relations representativesFacilitate storing patient valuables in the designated secured lockers, and documenting the location in the electronic medical recordsParticipate in performance improvement and continuous quality improvement activitiesAttend nursing shift huddles, regular staff meetings, and in-servicesMinimum Qualifications:To qualify you must have a To qualify you must have an Associates degree with a minimum of two years of experience or a Bachelors Degree, equivalent combination of education and experience is accepted as well. Proficient in the use of a personal computer including Microsoft Office. Effective oral, written, communication and interpersonal skills. Qualified candidates must be able to effectively communicate with all levels of the organization.Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of

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