Specialized Freight Account Manager - 5061188008-6062

Uber Freight • Rogers, AR • 4h ago

This job was posted by https://www.arjoblink.arkansas.gov : For more information, please see: https://www.arjoblink.arkansas.gov/jobs/4643906 Schedule: FT

Job Type: Hybrid

Salary Type: Salary

Req #: 2030

About the Role

The Account Manager II is responsible for providing a best-in-class customer experience, serving as the first line of contact for our customers. They are responsible for ensuring all freight is serviced to meet/exceed the customer\'s standards, while also communicating customer needs and changes to the operations teams. They are expected to develop and maintain customer relationships, while achieving company defined operational metrics.

What the Candidate Will Do

Establish and maintain effective relationships with customer

contacts, including shippers and receivers, through professional and timely communications and inquiry responses

Responsible for understanding current market trends, to successfully

offer pricing to customers\' requests for quotes

Notify Shipper and/or Receiver of shipment status and reschedule

pick-up/delivery appointments when necessary

Set-up New Locations (Shippers/Receivers); and/or Set-up new vendors

Contact carrier to obtain status of load tendered; continue

monitoring the shipment status and updating in the system, then notifying the shipper and/or Receiver and rescheduling when necessary

Secure capacity for loads as needed

Correspond with customer and carrier sales team regarding

accessorial charges

Maintain current customer rates in the Transportation Management

System and up-to-date Fuel Surcharge by Customer

Manage shipment level interaction with client customer service and

Uber Freight logistics support to handle day to day activities such as tracking, tracing and communications

Responsible for confirming billing information is accurate and ready

for invoicing

Ensure operational compliance for US and Foreign Regulatory

Requirements

Basic Qualifications

High school diploma or GED equivalent

Minimum 2 years related experience

Strong communication skills

Strong attention to detail

Preferred Qualifications

Bachelor\'s degree in related field

3 years of logistics experience in a customer facing environment

Transportation/Logistics experience

Knowledge of Microsoft Tools and Transportation Management Systems

Benefits & Compensation for U.S. Employees

Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other @types of compensation depending upon the role.

Illinois: The target base salary for this position is \$47,150 - \$57,500

Missouri: The target base salary for this position is \$42,435 - \$51,750

About Uber Freight

Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real-time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over \$17B in freight. Learn more at www.uberfreight.com.

Candidate Privacy Notice

Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our CandidatePrivacy Notice.

EEOC

Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Go to Apply

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