Regional Human Resources Representative

Allied Universal • Arroyo, PR • 4d ago

Company Overview:

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal® is hiring a Regional Human Resources Representative. The Regional Human Resources Representative is responsible for managing all employee and labor relations for a defined client group (branch locations/divisions), by partnering with branch management on all human resource related activities.

Must be fully bilingual in Spanish and English (read, write, and speak).

RESPONSIBILITIES:

Research and conduct employee investigations, in a dynamic and high-volume environment, providing solutions in line with corporate guidelines and collaborating closely with the Regional Human Resources Manager and/or Director

Collaborate with branch and regional leaders and the Center of Excellence to interpret and clarify Human Resources procedures, ensuring strict compliance with employment laws and regulations

Review employee screening results to ensure compliance with company policy

Enforce company policies, address operational challenges, and serve as a liaison between branch staff and regional HR leadership for consistent policy application

Act as a liaison with various regional HR functions (i.e., benefits, workers comp, legal, recruiting), to ensure timely flow of information and execution of branch/regional priorities

As needed, may assist with conducting employee new hire orientation and onboarding for administrative hires, large account takeovers and acquisitions

QUALIFICATIONS:

Must be fully bilingual in Spanish and English (read, write, and speak).

Must possess one or more of the following:

Bachelor's degree in Human Resources, Business, or related field

Associate's degree in Human Resources, Business, or related field with a minimum of two (2) years of progressively responsible human resources experience

High school diploma with a minimum of three (3) years of progressively responsible human resources experience

Current state driver's license, maintains a clean driving record, and meets minimum insurance requirements as per Company policy, and ability to safely operate a personal vehicle

Prior administrative or customer service work experience

Dynamic and focused individual with a proven ability to take initiative, manage multiple tasks and meet deadlines

Independent and self-motivated, adaptable to direction from various management levels within the assigned region, enabling the reprioritization of tasks as needed

Ability to convey concepts and ideas in a professional, coherent, and understandable manner, exercising sound independent judgment and discretion

Demonstrated outstanding interpersonal and organizational skills, adept at maintaining confidentiality in documentation, discussions, and materials

Excellent oral and written communication skills, with the ability to engage effectively at all levels of the organization while contributing as a team player

Proficient in Microsoft Office programs

Willingness and ability to travel throughout the regional territory, including some overnight

PREFERRED QUALIFICATIONS:

Prior human resources experience, preferably in a high-volume entry-level workforce service industry

Professional Human Resources certification (e.g., PHR, SPHR, GPHR)

Experience managing the receipt, investigation, documentation, resolution, and communication of employee relations cases in a high turnover, entry-level wage, non-exempt employee environment

Familiar with state labor laws in the assigned geographic region and well-versed in federal employment laws, workers' compensation/OSHA procedures, and discrimination/harassment investigations

BENEFITS:

Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance

Eight paid holidays annually, five sick days, and four personal days

Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

LI-BB1

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Job ID: 2026-1512062

Location: Puerto Rico-Arroyo-Arroyo

Job Category: Human Resources

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