Event Technician, Audio Visual (Part-Time Casual) - PCB Event Center at Edgewater Beach Resort

Encore • Panama City Beach, FL • 4d ago

Position Overview

A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.

Key Job Responsibilities

Equipment Operation

Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.

Customer Service

Strives to exceed the expectations and needs of internal and external customers.

Maintains a positive relationship with all clients through effective communication.

Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.

Monitors events and checks in on customers throughout the day.

Understands and fosters the hotel/client relationship.

Technical Ability

Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.

Handles equipment challenges and changes in a timely and professional manner.

Systems Knowledge

Understands company processes, follows procedures and completes systems entry and paperwork accurately.

Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment.

Increases revenue by utilizing floor up-selling techniques.

Works with clients to finalize invoices.

Completes order entries in Navigator, as needed.

Job Qualifications

High School Diploma required. Associate's degree is preferred.

Achieve Technical Level 3 Certification per Encore Technical Skillset Matrix within 180 days (Technical Skill Set Matrix or @Encore/HR/Global Learning).

1 year of customer service or hospitality experience is preferred.

1 year of audio visual experience or equivalent in educational environment is preferred.

A valid driver's license is required for team members that may operate Company vehicles.

Additional DOT requirement may need to be met if applicable.

Competencies

Ownership

Hospitality

-Professionalism

-Responsiveness

Safety Conscious

Action Oriented

Tech Savvy

Work Environment

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

Hourly Pay Range: $14.22 - $18.49

The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.

Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide.

We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Encore

Go to Apply

Share this job

Similar Jobs

Facility Housekeeper

U-Haul • Panama City, FL • 2w ago

Retail & Hospitality

Location: 1026 W 15th St, Panama City, Florida 32401 United States of America START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you organized and proactive? Do you have an eye for detail? Facility Housekeepe...

2w ago

Go to Apply

Retail Front End Supervisor - Full-Time

Burlington • Panama City, FL • 3w ago

Retail & Hospitality

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join us as a...

3w ago

Go to Apply

Academic Emergency Medicine Physician

AMN Healthcare • Panama City, FL • 1d ago

Hospital & Medical Sponsored

Job Description & Requirements Emergency Medicine Physician StartDate: ASAP Available Shifts: Night 10 Pay Rate: $266.75 - $288.75 This facility is seeking an Emergency Medicine Physician for locum tenens support as...

1d ago

Go to Apply

Emergency Medicine Physician

AMN Healthcare • Panama City, FL • 1d ago

Hospital & Medical Sponsored

1d ago

Go to Apply

Emergency Medicine Physician

AMN Healthcare • Panama, Bay County, FL • 1d ago

Hospital & Medical Sponsored

Job Description & Requirements Emergency Medicine Physician StartDate: ASAP Pay Rate: $266.75 - $288.75 This facility is seeking an Emergency Medicine Physician for locum tenens support as they look to fill a current...

1d ago

Go to Apply

Academic Emergency Medicine Physician

AMN Healthcare • Panama, Bay County, FL • 1d ago

Hospital & Medical Sponsored

1d ago

Go to Apply

Psychiatrist

AMN Healthcare • Panama City, FL • 1d ago

Hospital & Medical Sponsored

Job Description & Requirements Psychiatrist StartDate: ASAP Available Shifts: 40 hour plus call Pay Rate: $285000.00 - $324000.00 An award-winning organization committed to providing comprehensive, integrated care to...

1d ago

Go to Apply

Medical Consultant (Psychiatrist)

AMN Healthcare • Panama City, FL • 1d ago

Hospital & Medical Sponsored

1d ago

Go to Apply

Radiology Physician

VISTA Staffing Solutions • Panama Beach, FL • 1d ago

Hospital & Medical Sponsored

Are you a Radiology physician searching for your next locum tenens opportunity? This position with one of VISTA's healthcare partners in Florida might be the perfect fit for you! Opportunity Highlights Schedule: 7 days/o...

1d ago

Go to Apply

Physical Therapy Assistant

PruittHealth • Panama City, FL • 1d ago

Hospital & Medical

Join PruittHealth as a licensed Physical Therapy Assistant and make a meaningful impact in patient care. We're committed to delivering exceptional healthcare services while creating a supportive environment where our pro...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.