Assistant Account Administrator

Blue Cross Blue Shield of Kansas • Pittsburg, KS • 2h ago

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13461184 The assistant account administrator is responsible for sales support operations, including providing customer service, resolving bill/invoicing inquiries, reporting as well as other administrative duties. Work is performed in a fast-paced environment.

**This position is part-time (approx.. 20 hours/week) onsite in the Pittsburg office.

**Are you ready to make a difference? Choose to work for one of the most trusted companies in Kansas.

Why Join Us**

Make a Positive Impact: Your work will directly contribute to

the health and well-being of Kansans.

Professional Growth Opportunities: Advance your career with

ongoing training and development programs.

Dynamic Work Environment: Collaborate with a team of passionate

and driven individuals.

Trust: Work for one of the most trusted companies in Kansas

Stability: 80 years of commitment, compassion and community

Compensation

\$23.58 - \$29.40 hourly

Non-Exempt 12

Blue Cross and Blue Shield of Kansas offers excellent competitive

compensation with the goal of retaining and growing talented team members. The compensation range for this role is a good faith estimate, it is estimated based on what a successful candidate might be paid. All offers presented to candidates are carefully reviewed to ensure fair, equitable pay by offering competitive wages that align with the individual\'s skills, education, experience, and training. The range may vary above or below the stated amounts.

What you\'ll do

Confidently respond to walk in customers, colleagues, clients, and

brokers requests in a timely manner either in person or by email, phone, or written correspondence.

Provide accurate business analytics support to Sales Management.

Researches and resolves billing, invoicing, group claims and benefit

inquiries.

Prepares group information packets.

Prepares ad-hoc Excel reports and analysis as required via various

systems.

Cover and perform duties for staff as needed &/or during high

periods of workload.

Responsible for opening and closing office each business day and

light office maintenance and cleaning

Required to sign a non-compete agreement

Travel may be required

Can require lifting, bending, and loading supplies and small office

equipment up to 50 pounds

Phone usage up to 20% of the day and keyboard use up to 80% of the

day

Must comply with corporate compliance program

Must be able to maintain confidentiality

Regular and predictable attendance is an essential job function as

defined by policy

Must comply with and implement corporate information security

policies, standards, and guidelines relative to access control

Must follow URAC standards as required for essential job functions

Must support and exhibit the company\'s values of integrity,

dependability, service, growth and progress, and courage

What you need

Knowledge/Skills/Abilities

Requires the ability to acquire and maintain a State of Kansas

Insurance Agent\'s license within 90 days of employment and must maintain license through employment.

Proficient with Microsoft Office and Adobe. Strong excel experience

necessary for data analytics

Excellent organizational skills and professionalism

Exceptionally high level of attention to detail; extremely

well-organized

Strong time management skills with a sense of urgency and the

ability to prioritize multiple tasks in a fast -paced environment.

Exceptional communication skills, both verbal and written; an

engaging personality in person and on the phone

High respect for process and procedure; able to step outside of your

comfort zone to embrace new processes

A team player; highly committed to the overall success of the team

A strong customer (both internal and external) focus and consistent

follow through on commitments.

Ability to read and comprehend both verbal and written instruction

is required.

The ability to set daily and weekly work goals and self-direction is

required.

Technology savvy and comfortable learning new systems

Valid driver\'s license must be attained for the position.

Possess high degree of honesty, loyalty, and integrity and maintain

confidentiality.

Education and Experience

High school graduate or equivalent is required.

One year work experience in sales coordination, office administration, and/or a business operations position. Prior experience with health insurance or Blue Cross Blue Shield of Kansas experience is preferred.

Previous customer-oriented experience strongly preferred

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