Customer Service Representative

Motion Industries • Tacoma, WA • 7h ago

Tacoma, WA, USA
Full time
R26_0000000532
Must be eligible to participate in the DoD Skillbridge program.
SUMMARY:
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
JOB DUTIES:
Responds to basic customer inquires regarding products, provides quotes, and handles order entry.
Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
Orders items to ensure appropriate inventory levels are maintained for customers.
May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
Determines the most cost effective shipping method for customer orders.
Partners with Account Representatives to ensure customer satisfaction.
Expedites backorders. May pull inventory and prepare order for shipment to customer.
May handle customer returns.
Performs other duties as assigned.
EDUCATION & EXPERIENCE:
Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.
KNOWLEDGE, SKILLS, ABILITIES:
Reliability, organization, and attention to detail required.
Strong communication skills including written, verbal, and listening.
Ability to multi-task and time management skills required.
Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet.
Product knowledge is preferred.
Must be eligible to participate in the DoD Skillbridge program.
COMPANY INFORMATION:
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assig

Similar Jobs

Administrative Staff Specialist

Robert Half • Tukwila, WA • 2h ago

Management & Administrative

Description We are looking for an organized and detail-oriented Administrative Staff Specialist to join our team on a contract basis. This role is based in Tukwila, Washington, and involves supporting event coordination,...

2h ago

Go to Apply

Customer Service Rep I

Volt Management Corp. • Fife, WA • 7h ago

Management & Administrative

Let Your Career Thrive with Volt! Volt is immediately hiring for a Customer Service Rep I in FIFE, Washington 98424 **. As a Customer Service Rep I** , you will: *Assist customers and business partners via telephone and...

7h ago

Go to Apply

Customer Service Representative

TEKsystems • Renton, WA • 7h ago

Management & Administrative

Professional Summary The Patient Support Specialist plays a key role in delivering high-quality care by assisting patients with the setup and use of CPAP equipment while providing essential support to a team of physician...

7h ago

Go to Apply

Area Sales Manager - Tacoma, Washington

CAPITAL ONE SERVICES II • Tacoma, WA • 16h ago

Management & Administrative

Area Sales Manager - Tacoma, Washington Are you a Sales Connoisseur? Do you enjoy shaking hands and sealing the deal? If you are entrepreneurial minded sales professional with the passion to seek and climb sales generati...

16h ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Renton, WA • 16h ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

16h ago

Go to Apply

Administrative Specialist IV

Muckleshoot Indian Tribe • Auburn, WA • 1d ago

Management & Administrative

JOB SUMMARY Under general supervision, provides office management and administrative support services and/or direct supervision of general and/or technical clerical personnel. This is the fourth level of a four-level cla...

1d ago

Go to Apply

Administrative Specialist- Housing Management

King County Housing Authority • Tukwila, WA • 1d ago

Management & Administrative

Job Summary Please note this position is open until filled; however, to ensure consideration applications should be received by January 16, 2026 at 4:30pm. King County Housing Authority (KCHA) is recruiting for a detail-...

1d ago

Go to Apply

Customer Service Representative

Crash Champions • Renton, WA • 1d ago

Management & Administrative

Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The comp...

1d ago

Go to Apply

Customer Service Associate - Temporary

Walgreens • Port Orchard, WA • 1d ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

1d ago

Go to Apply

Customer Service Representative

Waste Connections US Inc • Tacoma, WA • 1d ago

Management & Administrative

Join LeMay Pierce County, aWasteConnections company in Tacoma, WA, as aCustomer ServiceRepresentative and embark on a journey with a dynamic organization that values your skills and dedication. Your schedule will offer a...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.