Position Summary...
What you'll do...
About the Role The Staff Product Manager, Customer Perception is a senior individual contributor role responsible for shaping the strategy, platform capabilities, and long-term evolution of Walmart Data Ventures' market research products. This role requires a strong blend of product strategy, market research expertise, data fluency, and technical depth , with the ability to influence across teams and lead through ambiguity. You will work closely with Design, Engineering, Data Science, Research, and Business partners to build scalable, secure, and customer-centric solutions that enable suppliers and internal teams to make confident, data-driven decisions. This role reports to the Senior Manager, Product Management .
What You'll Do Product Strategy & Vision
Own and evolve the product vision and multi-year strategy for Customer Perception capabilities, including role-based access controls, billing & invoicing, and enterprise research workflows
Translate customer, business, and platform needs into clear product narratives, investment priorities, and outcome-driven roadmaps
Balance near-term delivery with long-term platform scalability and extensibility
Roadmap & Product Execution
Define and manage roadmaps, epics, and success metrics aligned to business outcomes
Lead backlog prioritization using customer impact, risk, and ROI signals
Partner deeply with Engineering to understand system architecture, APIs, data models, and cloud technologies , ensuring feasibility and quality at scale
Drive adoption of new technologies where they unlock meaningful customer or operational value
Customer & Market Insight
Apply deep knowledge of market research methodologies to inform product decisions and feature design
Leverage customer feedback, usage data, and qualitative insights to identify unmet needs and opportunities
Conduct competitive and industry analysis to benchmark capabilities and identify differentiation opportunities
Data & Technical Leadership
Interpret complex datasets and analytics to surface insights that inform product strategy
Collaborate with data science and engineering teams to translate business needs into technical requirements
Champion data quality, governance, and best practices across the product surface
User Experience & Design
Partner with Design to deliver intuitive, user-centered experiences across multi-level studies, permissions, and workflows
Advocate for consistent UX patterns that scale across multiple products and customer segments
Stakeholder Influence
Act as a trusted product advisor to cross-functional stakeholders (Design, Tech, Sales, Marketing, Research, Customer Success)
Communicate complex product and platform concepts clearly to both technical and non-technical audiences
Influence without authority across teams, time zones, and functions
You'll Be Successful If You...
Have a strong command of the Product Development Lifecycle (PDLC) and Agile methodologies
Bring 6+ years of product management experience , including experience delivering enterprise-scale platforms
Have launched and scaled B2B and/or B2C web and mobile products
Can translate technical complexity into clear business value and customer outcomes
Have retail, data, or analytics domain experience (2+ years preferred)
Are comfortable working with global, cross-functional teams
Lead with a customer-first, outcome-oriented mindset
Understand data management, analytics, and statistical concepts (e.g., TURF, Conjoint)
Have strong product craft skills: user stories, journey mapping, wireframes, and workflow diagrams
Bring hands-on experience with analytics tools (e.g., SQL, Tableau, Power BI)
Communicate effectively at all levels and influence decision-making through clarity and insight
Enjoy partnering deeply with engineers, designers, and data analysts within a SCRUM team
How You'll Make an Impact
Shape the future of Walmart's Customer Perception and market research platform
Enable clients to make better decisions through accurate, accessible, and scalable insights
Lead the development of features that improve data quality, usability, and operational efficiency
Drive modernization of billing and contract workflows to better support enterprise customers
Influence product direction beyond your immediate roadmap through strategic thinking and mentorship
Minimum Qualifications
Bachelor's degree in Business, Computer Science, Engineering, or related field
6+ years of experience in Product Management
Demonstrated success managing consumer-facing B2B and B2C digital experiences (web or mobile)
Proficient in product analytics and metrics-driven decision making
Excellent communication and stakeholder management skills
Additional Information This role description reflects the general nature and level of work performed and is not an exhaustive list of responsibilities. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart (https://one.walmart.com/) .
Hoboken, New Jersey US-10279: The annual salary range for this position is $132,000.00 - $264,000.00
Bentonville, Arkansas US-09401: The annual salary range for this position is $110,000.00 - $220,000.00
Sunnyvale, California US-11807: The annual salary range for this position is $143,000.00 - $286,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in computer science, engineering, or related area and 7 years' experience in product management. Option 2: 9 years' experience in product management or related area.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master's degree in Computer Science, Engineering, Business Administration, or related area and 6 years' experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.
Primary Location...
221 River St, Hoboken, NJ 07030, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
