Commercial Regional Soft Services Manager

CBRE Government and Defense Services • Houston, TX • 1d ago

Description

Working as a Regional Soft Services Manager (RSM) you will lead, manage, and inspire a team of custodial services leaders and associates, in your region. You will be part of the regional leadership team and provide planning, direction, and guidance to the accounts in your territory, while establishing and maintaining strong client relationships. Your goal is to achieve operational and financial goals in a dynamic environment.

What You'll Do:

Leads, manages, and inspires a diverse team to provide top-notch service.

Drives self and team towards building strong relationships with clients at all levels and achievement of KPIs (profitability, safety, engagement, etc.)

Serves on regional leadership team; regularly communicates with peers to share best practices, mitigate risks, champion diversity, and build community

Owns all accounts within assigned territory, ensuring input from and thoughtful communication with key partners; makes decisions grounded in balance of risk/reward and short/long term implications

Supports Client Manager in setting cultural tone in region; meets regularly with extended team to ensure transparency, understanding, safety, accountability, and alignment

Collaborates with key partners to support regional initiatives

Ensures compliance with QA, J&J policies, and program requirements, along with completing all reporting on time

Champions development in partnership with Client Account Manager within the region; conducts performance evaluations, along with succession planning, with focus on building multi-unit management skills; has full understanding of all roles in operation

Ensures consistent and fair administration of all policies and procedures

Recognizes and anticipates marketplace trends; participates in regional strategic planning meetings

What You'll Need:

Bachelor's or master's degree from an accredited college or university preferred, or five(5) to seven (7) years progressive experience in multi-unit services, operations management, custodial services or other Support Services areas in lieu of degree

Strong background in senior leadership roles with exposure to contract/budget management, customer service, people development, custodial services, negotiations, etc.

Has a proven track record of growing a business and leading teams, along with strong financial acumen

Has ability to think quickly, analytically, strategically, and accurately

Shows expert client relationship, influencing, listening, and communications (written and verbal) skills

Champions the inclusion mindset, and is proactive, positive, professional, flexible, and resilient

Demonstrates initiative, ownership, multi-tasking, prioritization, and organization skills

Proficient in the use of Microsoft Suite

Multi-site travel required in this position (up to 50%).

J&J Worldwide Services CBRE Government and Defense Business is thrilled at the opportunity for you to apply to one of our roles. The base salary range for this position is $90,000 to $120,000. This position may also be eligible for a wide range of competitive benefits that can include but not limited to: medical, well-being, financial planning and short-term incentives benefits.?

This description is not intended to be an "all inclusive" list of the accountabilities of the job described. Rather, it describes the general nature of the job. In addition, some aspects of this job may change over time, according to business needs, and these changes may not be recorded immediately. Requirements stated represent the minimum levels of knowledge, skills and/or abilities to qualify and satisfactorily perform this job.

Due to compliance requirements imposed by a federal contract, this position may be filled by U.S. Persons only. U.S. Persons includes: U.S. citizens, U.S. nationals, lawful permanent residents, individuals granted refugee status in the U.S., and individuals granted asylum in the U.S.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Similar Jobs

Admin Asst Administrative

HCA Healthcare • Houston, TX • 1h ago

Management & Administrative

Description Introduction Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Admin...

1h ago

Go to Apply

Provider Contracts Manager HP - Complex

Molina Healthcare • Houston, TX • 2h ago

Management & Administrative

Job Description Job Summary Molina Health Plan Provider Network Contracting jobs are responsible for the network strategy and development with respect to adequacy, financial performance and operational performance, in al...

2h ago

Go to Apply

Account Sales Manager

Keurig Dr Pepper • Houston, TX • 4h ago

Management & Administrative

Job Overview: Account Sales Manager for Fifth Ward, Denver Harbor, I-10 East, TX and the surrounding area Hiring Immediately The Account Sales Manager is responsible for up-selling and fulfillment/replenishment, focused...

4h ago

Go to Apply

Armed Security Officer

Allied Universal • Houston, TX • 7h ago

Management & Administrative

Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative...

7h ago

Go to Apply

AI & GenAI Data Scientist - Manager

PwC • Houston, TX • 8h ago

Management & Administrative

Specialty/Competency: Data, Analytics & AI Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 80% At PwC, our people in data and analytics focus on leveraging data to drive insights and m...

8h ago

Go to Apply

Account Director, CRM (Campaign Management)

Deloitte • Houston, TX • 9h ago

Management & Administrative

Account Director, CRM (Campaign Management) Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative...

9h ago

Go to Apply

[Dowty Field Services] On-Site Services Lead Specialist

GE Aerospace • Houston, TX • 14h ago

Management & Administrative

Job Description Summary All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair, and refurbish sold or existing p...

14h ago

Go to Apply

Account & Relationship Management Specialist II

Wolters Kluwer • Houston, TX • 14h ago

Management & Administrative

Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers...

14h ago

Go to Apply

Advisory Solution Consultant - State and Local

ServiceNow, Inc. • Houston, TX • 16h ago

Management & Administrative

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innov...

16h ago

Go to Apply

Customer Service Representative I

Adecco US, Inc. • Houston, TX • 20h ago

Management & Administrative

Adecco is currently assisting a local customer in their search for a Customer Service Representative position in Houston, TX. This is a great opportunity to further your existing customer service skills while learning ne...

20h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.