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Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
The Branch Banking Business Support Senior Manager is responsible for developing, supporting, and implementing projects that
address strategies and initiatives within Branch Banking and supporting various client segments. Projects will accomplish broad, long term objectives centered around key business objectives including deposit growth/retention/acquisition, revenue growth, improving quality and/or efficiency, advancing technology development, performance reporting & analysis, or implementing new product line initiatives.
Job Description
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Supports multiple initiatives simultaneously, including identifying revenue and efficiency opportunities for critical to Branch
Banking teammates, engaging cross-functional stakeholders across multiple lines of business, operations,
compliance, risk, and product.
Responsible for all aspects of the implementation of assigned initiatives, including:
Coordinate with various business and technology units to define scope
Support the project and funding approval processes
Provide effective challenge and strategic analysis as appropriate
Mediate/negotiate between impacted groups to build consensus, prioritize requests and resolve issues
Manage issue/task lists and project schedules to ensure timely and on-budget delivery
Organize implementation activities ensuring proper testing
Coordinate the creation of documentation, procedures, training guides and communication materials to drive overall adoption and change management
Provide leadership with routine updates to communicate the overall health of the project and escalate any concern
Support the continued development of lead management, IRM partnerships
(Mortgage, Wealth, Small Business, Commercial, Insurance) coverage, and client migration efforts between all Truist LOBs.
Partner with Analytics to develop a wide range of analyses to guide short and long-term initiatives including Branch Banking business
planning needs, CSBB strategic initiatives, project support, etc.
Develop and maintain key performance indicators that align with strategic initiatives related to Premier performance including
activity, production, portfolio, and other details as defined by senior leadership.
Lead and provide ongoing support for business analysis and project management effort to drive the strategy, continual
improvement and expanded utilization of Premier platforms and applications to achieve operational efficiency, risk management,
client and Premier teammate experience, and support asset & revenue growth.
Ensure all regulations and compliance requirements are met for the Branch Banking Business.
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's degree with a concentration in business, accounting, finance, banking or equivalent financial services experience
and related training
10 years of experience in financial services; inclusive of proven track record of business analytics and reporting and
demonstrated proficiency in Microsoft Office products.
Ability to lead, manage and influence multiple complex projects and objectives simultaneously
Strong interpersonal and relationship building skills with proven ability to act as liaison between product, operations, and
technology groups
Strong problem solving, analytical, and conceptual thinking skills
Excellent verbal and written communication skills with ability to convey complex materials to senior levels in a timely manner
Preferred Qualifications:
Proven experience in retail banking programs or wealth management
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site (https://benefits.truist.com/)
. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
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