Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
Sensus, a Xylem brand has groundbreaking technology that sets a new standard in water distribution system management - (Onsite Position)
The Manufacturing Quality Supervisor is responsible for leading all quality assurance activities at the DuBois, PA manufacturing facility . This role manages and develops a team of 7-9 Quality Technicians , driving consistent execution of quality standards while fostering a culture of accountability and continuous improvement.
The Supervisor develops, implements, and maintains quality control processes and procedures , ensuring full compliance with applicable industry standards, customer requirements, and regulatory expectations . This position leads regular audits, root cause investigations, and corrective/preventive actions , leveraging quality data and metrics to identify trends, reduce risk, and improve overall manufacturing performance.
Partnering closely with Manufacturing, Engineering, Supply Chain, and Operations , the Quality Supervisor proactively addresses quality issues, supports production goals, and strengthens cross-functional collaboration. Key responsibilities include ownership of quality documentation and records ,training and development of quality personnel , and clear, data-driven reporting of quality performance and improvement initiatives to senior leadership **.
Responsibilities:
Quality Control:
Develop and maintain quality control procedures and protocols
Conduct regular quality audits and inspections
Investigate and resolve any quality issues or defects
Train and supervise quality control staff
Monitor and analyze production processes to ensure quality standards are met
Quality Improvement:
Collaborate with cross functional teams to identify and implement quality improvement initiatives
Analyze data and identify trends to suggest and implement process improvements
Develop and maintain quality improvement plans
Conduct root cause analysis for any quality issues and implement corrective actions
Reporting and Compliance:
Provide regular reports and updates on quality metrics to management
Ensure compliance with regulatory and industry standards
Maintain accurate documentation of quality control processes and procedures
Communicate any changes in quality standards or regulations to relevant departments.
Team Management:
Understand team dynamics and effective management practices. Supervisors should be adept at balancing individual tasks with overseeing team performance.
Conflict Resolution: Ability to address conflicts within the team professionally and constructively.
Motivational Skills: Inspire and motivate team members to achieve their best.
Adaptability:
Supervisors often encounter changing priorities and unexpected challenges. Being adaptable and flexible is crucial.
Decision Making: Make informed decisions based on organizational goals and guidelines.
Qualifications:
Manufacturing quality experience
Root Cause Analysis (RCA) principles** focus on a systematic, blame-free investigation to find underlying causes
People leadership experience
(Preferred) bachelor's degree in Business Administration, Supply Chain Management or a related field with at least 4 years experience, with at least 1 year experience as a people manager or equivalent work experience that provides exposure to fundamental theories, principles, and concepts.
In-depth understanding of inventory management principles and practices.
Experience with developing and implementing inventory management policies and procedures.
Excellent organizational and time management skills.
Strong analytical and problem-solving abilities.
Effective communication and interpersonal skills.
Proficiency in inventory management software and systems.
High Impact Behaviors:
Leadership by Example: Supervisors should model the behavior they expect from their team. This includes demonstrating a strong work ethic, integrity, and commitment to the organization's values.
Team Engagement and Development: Supervisors need to actively engage their team members, recognizing their strengths and providing opportunities for skill development. This also involves offering constructive feedback and fostering a supportive team environment.
Operational Efficiency: Supervisors should strive for continuous improvement in processes, ensuring that the team works efficiently and effectively. This includes setting clear goals, monitoring progress, and adapting strategies as necessary.
The estimated salary range for this position is $65,000 to $85,000 plus a 7.5% annual bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.
Xylem does not provide visa sponsorship for this position
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Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
