Customer Service Representative

TEKsystems • Bloomfield, CT • 1d ago

We are seeking a Customer Service Representative to join a fast-paced, customer-focused operations team. This role supports both external customers and internal field partners by responding to service requests, resolving inquiries, and delivering a high level of customer experience across multiple communication channels.

Responsibilities

Respond to a high volume of customer and field team inquiries via phone, email, and ticketing systems

Manage 100-160 calls/tickets per day in a fast-paced environment

Provide professional, accurate, and timely customer support using an internal knowledge base

Collaborate cross-functionally with internal teams to resolve customer issues efficiently

Maintain detailed and accurate records of all interactions, requests, and concerns within the CRM system

Ensure customer satisfaction through clear communication and consistent follow-through

Required Qualifications

1-2 years of customer service experience (call center or high-volume support environment preferred)

Comfortable working in a fast-paced, performance-driven setting

Minimum typing speed of 65 WPM

HS Diploma or Equivalent

Nice to Have / Secondary Skills

Prior customer support or contact center experience

Familiarity with CRM platforms and ticketing systems

Experience supporting internal teams in addition to external customers

Details:

Pay: $17 - $19/hr.

Pay cycle - weekly | medical, dental & vision benefits offered

Schedule: Monday - Friday | 8:00am - 5:00pm (40 hours per week)

Onsite position

Job Type & Location

This is a Contract position based out of Bloomfield, CT.

Pay and Benefits

The pay range for this position is $17.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Bloomfield,CT.

Application Deadline

This position is anticipated to close on Jan 16, 2026.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Similar Jobs

Sr. Account Manager - Remote

Sharecare • Hartford, CT • 1h ago

Management & Administrative

Job Description: Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one place. Our comprehensive and data-driven vi...

1h ago

Go to Apply

Travel Security Account Manager

Allied Universal • East Hartford, CT • 1h ago

Management & Administrative

Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative...

1h ago

Go to Apply

CPC Processor Customer Support

Datavant • Hartford, CT • 2h ago

Management & Administrative

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is power...

2h ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • West Hartford, CT • 5h ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

5h ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • West Hartford, CT • 5h ago

Management & Administrative

5h ago

Go to Apply

Actuarial Pricing Manager

Kemper • Hartford, CT • 7h ago

Management & Administrative

Location(s) Bloomington, Illinois, Boston, Massachusetts, Charlotte, North Carolina, Chesterfield, Missouri, Chicago, Illinois, Columbus, Ohio, Dallas, Texas, Des Moines, Iowa, Hartford, Connecticut, Houston, Texas, Indi...

7h ago

Go to Apply

Marketing Manager, Education

Logitech • Hartford, CT • 7h ago

Management & Administrative

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way. Location: Logitech is proud to support a hybrid/remote work culture. T...

7h ago

Go to Apply

Evening Operations Manager

Price Chopper • Torrington, CT • 9h ago

Management & Administrative

Salary: $21.25- $32.75 SUMMARY Responsible for the successful operation of the store during evening hours. Oversee customer service, teammate performance, merchandising standards, store cleanliness, Responsible for the s...

9h ago

Go to Apply

Operations Manager - Engine Control & Accessories (Hybrid)

RTX Corporation • Windsor Locks, CT • 9h ago

Management & Administrative

Date Posted: 2026-01-09 Country: United States of America Location: 01: Building 01 Windsor Locks One Hamilton Road, Windsor Locks, CT, 06096 USA Position Role Type: Remote U.S. Citizen, U.S. Person, or Immigration Statu...

9h ago

Go to Apply

Operations Manager - Engine Control & Accessories (Hybrid)

RTX Corporation • Hartford, CT • 9h ago

Management & Administrative

9h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.