Why us?
Along the quiet sands of Atlantic Beach, where the tide has whispered its secrets for generations, the story of One Ocean Resort & Spa began in the early 1970s as the humble Sea Turtle Inn, a seaside refuge for travelers chasing salt air and sunrise. Over time, the little inn grew into something grander, shaped by the rhythm of the waves and the changing dreams of coastal hospitality. In the mid-2000s, it was lovingly reborn as One Ocean, trading simplicity for polished elegance while keeping its soul rooted in the shore, and soon became a jewel of Northeast Florida, known for oceanfront luxury, glowing sunsets, and moments that linger long after checkout. Now, as the surf writes yet another line in its story, One Ocean is entering a new era, transforming into The Dune House at Atlantic Beach, a lifestyle luxury property designed to capture the spirit of modern coastal living, where relaxed elegance meets curated experience. This next evolution honors the past while inviting a new generation of guests to leave their footprints in the sand and carry forward a legacy shaped by wind, water, and timeless hospitality
Job Overview
Plan and manage the restaurant, room service and other food and beverage outlets as appropriate in order
to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and
procedures and federal, state and local regulations while meeting/exceeding financial goals. Position is
responsible for the short term planning and daily operations of the restaurant and room service and may
manage a lounge or quiet bar. Recommends promotional ideas and controls the budgets for the various
areas.
Responsibilities
Manage the associates in the various outlets in order to attract, retain and motivate the employees;
hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary
reviews, resolve problems, provide open communications and recommend discipline and
termination, as appropriate.
Implement company programs (IHC/franchise) and manage the operations of the restaurant, room
service and any other food and beverage outlet as required to ensure compliance with SOPs, safety
regulations and federal, state and local regulations to ensure an optimal level of service, quality and
hospitality are provided to the guest(s).
Forecast, implement, monitor, control and report on the various outlet budgets and their
components (labor costs, food costs, beverage costs, supplies, equipment, etc.) to maximize
revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide
top quality customer service.
Respond to customer trends, needs, issues, comments and problems to ensure a quality experience
and enhance future sales prospects.
Create, recommend and implement promotions, displays, buffet presentations and ideas to capture
more in-house guests and a larger share of the local market.
Monitor and control the maintenance/sanitation of the various outlet areas and equipment to
protect the assets, comply with regulations and ensure quality service.
OTHER RESPONSIBILITIES
All other duties as assigned, requested or deemed necessary by management.
SUPERVISORY DUTIES
5 - 50 associates
BEHAVIORAL FOCUS
At Sage, we pride ourselves on the behaviors that build our culture and help associates perform in their
positions. We value integrity, performance, team spirit, growth, delivering extraordinary guest
experiences, and engaging in our communities. We have also outlined specific competencies that
contribute to success at Sage. Please review our competency models to understand the behaviors
expected of different levels in the organization (you may find these models in our learning management
system).
Qualifications
Education/Formal Training
More than two years of post high school education.
Experience
Two to three full years of full employment in a related position with this company or other organization(s).
Knowledge/Skills
Requires thorough knowledge of the restaurant/hotel practices and procedures in order to perform
non-repetitive analytical work. May require knowledge of policies and procedures and the ability to
determine course of action based on these guidelines.
Supervision/management communication skills are required.
Requires ability to investigate and analyze current activities or information and make logical
conclusions and recommendations.
Ability to make occasional decisions which are generally guided by established policy and
procedures.
Excellent comprehension for assisting with guest and associate matters. Interpreting instructions
from superiors.
Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor
plans, charts, schedules.
Must have excellent oral communication for communicating with guests and associates, issuing
instructions and communicating policies.
Excellent comprehension required to read and implement policies and procedures; writing
schedules and reading forecast and SOPs.
Must have knowledge of chemicals/agents for training purposes.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to
successfully perform the essential functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
Ability to lift, push, pull and carry tables, chairs, trays, plates, and chaffing dishes on a daily basis, 20
-40 lbs.
Bending -Bend to pick up dropped items as needed. Bend to assist in serving food or getting supplies.
No kneeling required.
Mobility -95% of shift covering all areas of outlets supervising.
Continuous standing to assist at hostess station -minimal stationary standing.
Climbing stairs -varies by location.
No driving required.
Environment
Inside 95% of work day. Temperatures can exceed 100 degrees if working at location with outside dining
facilities and when assisting in kitchen
This position description is not intended to be an exhaustive list of all duties, responsibilities, or
qualifications associated with the associated with the position. May perform other duties as assigned.
Benefits
When you join our family as a full-time team member, you're not just starting a job - you're unlocking a world of perks! Enjoy top-notch benefits like medical, dental, and vision coverage, a 401(k) plan, disability and life insurance, exclusive room discounts, free daily meal, tuition reimbursement, and so much more. We're here to support you, both at work and beyond!
ID: 2026-30063
Position Type: Regular Full-Time
Property : One Ocean Resort and Spa
Outlet: Restaurant
Category: Information & Technology
Address : 1 Ocean Blvd
City : Atlantic Beach
State : Florida
EOE Protected Veterans/Disability
