Patient Access Representative (Entry Level)

TEKsystems • Lebanon, NH • 15h ago

Patient Access Representative

Schedule: Monday-Friday (First and Second Shift Opportunities Available)

Position Overview

Join our team and play a vital role in delivering exceptional patient experiences. As a Patient Access Representative, you will be the first point of contact for patients, ensuring accurate registration, financial transparency, and seamless coordination of care. This position requires strong customer service skills, attention to detail, and the ability to thrive in a fast-paced hospital environment.

Key Responsibilities

Deliver Exceptional Service: Welcome patients, provide world-class customer service, and complete full registration at the time of service.

Ensure Accurate Documentation: Explain and obtain required hospital and patient legal forms (e.g., Advance Directives, Consent for Treatment, Medicare notices).

Manage Patient Information: Scan and organize Protected Health Information; prepare patient packets for upcoming hospital visits.

Support Scheduling Needs: Assist with scheduling diagnostic procedures and post-discharge care; enter details into the scheduling system and provide clear appointment instructions.

Educate & Assist with Financials: Inform patients about financial responsibilities and use compliant collection techniques before, during, and after service.

Handle Payments Securely: Perform cash reconciliation and process payments in line with hospital financial policies.

Verify Coverage & Authorizations: Confirm insurance eligibility, benefits, and coverage; complete financial clearance tasks; obtain authorizations for scheduled and unscheduled services; notify payors of inpatient visits.

Qualifications & Skills

Minimum typing speed: 35 WPM

Knowledge of hospital functions and workflows preferred

Healthcare Call Center or Patient Access Preferred

High School Diploma or GED Required

Strong customer service experience

Ability to work in a fast-paced environment

Excellent oral and written communication skills

Employee Value Proposition

Collaborative and supportive work environment

Opportunity to make a meaningful impact on patient care

Exposure to diverse hospital operations and career growth potential

Experience Level

Entry Level

priorityeast25

Job Type & Location

This is a Contract to Hire position based out of Lebanon, NH.

Pay and Benefits

The pay range for this position is $17.89 - $22.30/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Lebanon,NH.

Application Deadline

This position is anticipated to close on Jan 21, 2026.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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