Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Job Summary:
The Patient Financing Business Manager is responsible for the strategy, development, and management of elective medical financing products, overseeing their lifecycle from conception to launch and optimization. Key duties include understanding patient borrower needs, defining product features/benefits, end-to-end customer experience, developing business cases, setting pricing strategies, ensuring regulatory compliance, and collaborating with various departments like marketing, operations, engineering and risk management to drive product growth and performance.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:
Product strategy and development:
Define and execute the product vision and roadmap, aligning with business objectives
Conduct market research, competitive analysis, and customer needs analysis to identify opportunities for new or improved products
Develop business cases and financial models partnering with Finance to support new product initiatives
Translate business requirements into formal design and requirements documentation for new and enhanced products
Product lifecycle management:
Manage products throughout their lifecycle, from ideation through to ongoing optimization
Monitor and manage product performance, including financial performance and key metrics
Implement and manage changes in product or marketing strategy based on performance data
Risk and compliance:
Ensure all products comply with relevant laws, regulations, and internal policies
Develop and update product policies and procedures to address regulatory changes
Go-to-market and sales:
Partner with Marketing and Sales teams to develop and implement marketing, sales, and channel strategies
Collaborate with marketing to develop customer communication plans and campaigns
Provide training and support to internal teams, such as sales and customer service
Collaboration and stakeholder management:
Work with cross-functional teams, including engineering, IT, risk, operations, marketing, and sales, to ensure successful product execution and support
Build and maintain relationships with internal and external stakeholders, including partners and third-party vendors
Reporting and analytics:
Develop and produce reports and dashboards to track product performance
Use data analysis and insights to make informed, data-driven decisions
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
5+ years of experience in business, product, marketing management or operations roles
2+ years of experience of consumer and/or point-of-sale lending
Experience working in a highly regulated industry preferably a financial industry
Demonstrated ability to work in a fast-paced environment
Proven solid analytical and problem-solving skills
Proven persistent and results focused - must be able to deliver results
Proven ability to work with all levels of the organization
Proven excellent verbal and written communication skills
Proven excellent organizational skills and attention to detail
Proven excellent time management skills with a proven ability to meet deadlines
Proven entrepreneurial mindset
Willing or ability to travel up to 10% based on business needs
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $xx,xxx to $xx,xxx annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
