Customer Service Associate

Walgreens • New Britain, CT • 22h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1736800BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Flexible hours

Job Function: Retail

Full Store Address: 102 WASHINGTON ST,NEW BRITAIN,CT,06051

Full District Office Address: 102 WASHINGTON ST,NEW BRITAIN,CT,06051-01826-07585-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 07585-NEW BRITAIN CT

Pay Type: Hourly

Start Rate: 16.94

Max Rate: 19

Similar Jobs

AI Product Sales Manager

Rubrik • Hartford, CT • 6h ago

Management & Administrative

About Team & About Role: The AI Product Sales Manager is a sales professional characterized by intimate understanding of their specific product, the pain it resolves, the competitors, market, qualification, objection...

6h ago

Go to Apply

Procera Area Sales Manager (East Area)

Envista Holdings Corporation • Hartford, CT • 6h ago

Management & Administrative

Job Description: The NobelProcera Area Sales Manager (East Area) is responsible for achieving the area's sales goals within defined timeframes and parameters. They will be directing the activities of the sale force in li...

6h ago

Go to Apply

Marketing Operations Manager

Moses/Weitzman Health System • Middletown, CT • 10h ago

Management & Administrative

Job Description Summary: Job Description: The Marketing Operations Manager is responsible for the department technology stack and outbound workflows that connect the Moses/Weitzman Health System and its affiliates. A cri...

10h ago

Go to Apply

Corp Comm Operations Manager

Fujifilm • Hartford, CT • 10h ago

Management & Administrative

Position Overview We are searching for a proven, senior-level Team Operations Manager, with a demonstrated track record of managing the daily operations of a corporate Communications function and progressive achievement...

10h ago

Go to Apply

POSTAL CUSTOMER SERVICE CLERK - $26.47-$43.62/HOUR

USA Labor Services • Bloomfield, CT • 15h ago

Management & Administrative Sponsored

Work directly with customers at USPS retail locations. No experience necessary - comprehensive training provided! WHAT YOU'LL DO: • Assist customers with mailing needs and postal products • Process transactions and handl...

15h ago

Go to Apply

Unit Manager (RN)

Bethel Health & Rehabilitation Center • Waterbury, CT • 16h ago

Management & Administrative Sponsored

-: A Great Place to Work Bethel is a proud affiliate of National Health Care Associates. As a Certified Great Place to Work, we think that you are going to love it here. Your work will be meaningful to you. You will make...

16h ago

Go to Apply

Business Development Manager - SMFB

Ralliant • Hartford, CT • 23h ago

Management & Administrative

Role Overview We're seeking a Business Development Manager (BDM) to lead growth for Servo Motor Feedback Applications across OEMs, system integrators, machine builders, and MRO/industrial distributors. You will own North...

23h ago

Go to Apply

Supply Chain and Operations Consulting - Consultant - Warehousing Transformation

Accenture • Hartford, CT • 1d ago

Management & Administrative

We Are:Supply Chain & Operations, and we move fast, think fast, and work fast. Our Fortune 500 clients require digital transformation in transportation and logistics, and we deliver solutions using SAP TMS to enhance...

1d ago

Go to Apply

Supply Chain and Operations Consulting- Senior Manager- SAP Extended Warehouse Management

Accenture • Hartford, CT • 1d ago

Management & Administrative

We Are:The Accenture Supply Chain & Operations Logistics team is redefining how companies innovate within the supply chain. Our Logistics practice delivers cutting-edge transportation and logistics solutions, helping...

1d ago

Go to Apply

Territory Account Manager

EquipmentShare • Hartford, CT • 1d ago

Management & Administrative

Build the Future with Us - EquipmentShare is Hiring a Territory Account Manager At EquipmentShare, we're not just filling a role - we're assembling the best team on the planet to build something that's never been built b...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.