Operations Manager Roll Off

WM • Humble, TX • 1d ago

I. Job Summary

This role is responsible for Onboarding, Developing, Coaching, Mentoring, and Performance Management of all drivers and helpers. Establish and maintain positive relationships with all front-line employees. Spends the majority of the day in the field with frontline employees.

II. Essential Duties and Responsibilities

Ensuring new frontline employees have tools, instruction, and feedback for successful daily duties

Meet with new frontline employees daily to ensure consistent communication and support of onboarding

Provide timely and consistent touchpoints with frontline employees.

Regular review of best practices to enhance daily performance

Focus on understanding and progress of frontline employee career goals

Identify and address improvement opportunities and collaborate with frontline employees to ensure continued success

Actively practice and seek feedback on coaching conversations.

Lead by example to ensure safety practices are paramount with each employee and

Teaching and developing an understanding of the WM Way

Conducts Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining.

Documents and maintains records required by regulatory agencies such as the Department of Transportation.

Reviews and audits documentation related to route operations daily (e.g., DVIRs, driver time and attendance, open tickets), following up where appropriate.

Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.

III. Qualifications

A. Required Qualifications

Associate's Degree (accredited) or in lieu of a degree,

High School Diploma (accredited) and two (2) years of relevant work experience.

Must be at least 18 years of age

Legally eligible to work in the country where the position is located

Valid Driver's License

B. Preferred Qualifications

Successful completion of the WM Operations Manager Trainee program

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.? Combination: This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

V. Benefits

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.

Equal Opportunity Employer: Minority/Female/Disability/Veteran

Go to Apply

Share this job

Similar Jobs

Account Manager Services

GE Vernova • Houston, TX • 2h ago

Management & Administrative

Job Description Summary The Services Account Manager will be responsible for managing key accounts to deliver the Best Running Fleet for GEV Onshore Wind by meeting with directly with customer leadership, developing new...

2h ago

Go to Apply

Account Manager 3, Enterprise Direct Sales

Comcast • Houston, TX • 2h ago

Management & Administrative

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascin...

2h ago

Go to Apply

Lead Customer Relationship Specialist

Defense Logistics Agency • Houston, TX • 3h ago

Management & Administrative

Summary See below for important information regarding this job. Responsibilities Serves as a lead member within a Customer Relationship Management (CRM) Cell or Segment support team (training, overseeing workload and bri...

3h ago

Go to Apply

Sales Performance Management Architect

Deloitte • Houston, TX • 3h ago

Management & Administrative

Sales Performance Management Architect Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative techn...

3h ago

Go to Apply

Mail Handler - $26.47 - $43.62

USA Labor Services • Houston, TX • 9h ago

Management & Administrative Sponsored

MAIL HANDLER - $26.47- $43.62/HOUR - NO EXPERIENCE NEEDED Join the United States Postal Service as a Mail Handler! We're hiring for immediate full-time positions with comprehensive federal benefits. WHAT YOU'LL DO: • Loa...

9h ago

Go to Apply

Customer Service Representative

Adecco US, Inc. • Houston, TX • 15h ago

Management & Administrative

Adecco is currently assisting a local Customer in their search for Customer Service Representative positions in Houston, TX. This is a great opportunity to further your existing skills as a Customer Service Representativ...

15h ago

Go to Apply

Customer Service Representative

GAMMIN CONSULTANTS INC • Spring, TX • 15h ago

Management & Administrative

Job Summary: We are seeking a dedicated Customer Service Representative to join our team. The ideal candidate will provide exceptional support to customers, ensuring their inquiries are resolved promptly and effectively

15h ago

Go to Apply

Customer Service Representative

GAMMIN CONSULTANTS INC • Spring, TX • 15h ago

Management & Administrative

15h ago

Go to Apply

Warehouse Integration Manager

Insight Global • Houston, TX • 16h ago

Management & Administrative

Job Description Insight Global is seeking a experienced Integration Manager to lead enterprise integration projects within our clients warehousing and logistics environment. This role oversees the full integration lifecy...

16h ago

Go to Apply

Warehouse Logistics Associate

Insight Global • Deer Park, TX • 16h ago

Management & Administrative

Job Description Job Summary We are seeking a reliable and detail-oriented Temporary Logistics / Warehouse Associate to support day-to-day warehouse and logistics operations in Deer Park, TX. This role will focus on incom...

16h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.