Customer Service Representative

Robert Half • Bensalem, PA • 2d ago

Description Happy New Year! We have an immediate need for a customer service representative for a contract engagement running 3-4 months with a possible extension. This position is 100% on site. In this role you will provide prompt and accurate sales and technical support to dealers, sales representatives, and consumers, maintaining positive relationships and supporting company brands.

Key Responsibilities:

Manage orders, inventory allocation, and EDI website functions for assigned territories.

Serve as primary contact for customer inquiries, ensuring satisfaction and resolving product-related issues.

Maintain backorders, review dealer reports, and maximize sales through effective inventory management.

Communicate with internal departments to ensure timely fulfillment, shipping, and payment processing.

Coordinate special shipping arrangements and issue return authorizations as needed.

Handle warranty eligibility, credits, and customer correspondence for defective or mis-shipped merchandise.

Stay current on product updates and specification changes.

Support sales events, maintain dealer discount structures, and archive product information.

Perform other duties as assigned.

Qualifications:

Associate degree preferred.

Previous experience in customer service or sales preferred.

Proficient in ERP systems and Microsoft Word/Excel.

Excellent written and verbal communication skills.

For immediate consideration please call Christine at 215-244-1551, or send your resume to me at Christine.MacMahon@RobertHalf com. Thank you! Requirements Call Center Customer Service, Customer Service, Order Entry, Answering Inbound Calls, Inbound Outbound Calls TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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