Customer Service Associate

Walgreens • Swansboro, NC • 2d ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1736358BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 702 W CORBETT AVE,SWANSBORO,NC,28584

Full District Office Address: 702 W CORBETT AVE,SWANSBORO,NC,28584-08452-10436-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 10436-SWANSBORO NC

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Customer Service Associate - Temporary

Walgreens • Morehead City, NC • 8h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

8h ago

Go to Apply

Service Advisor

Hendrick Automotive Company • Jacksonville, NC • 1d ago

Management & Administrative

Stevenson-Hendrick Toyota Jacksonville Location: 3124 New Bern Highway, Jacksonville, North Carolina 28546 Summary: Responsible for selling, identifying and documenting service, maintenance, and repair service for custom...

1d ago

Go to Apply

EXPERIENCE MANAGER, NF-1101-03

U.S. Marine Corps • Jacksonville, NC • 1d ago

Management & Administrative

Summary Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and other...

1d ago

Go to Apply

Area Chief of Staff

Banfield Pet Hospital • Jacksonville, NC • 2w ago

Management & Administrative

AREA CHIEF OF STAFF The pay range for this role (full-time) is $121,865 - $176,027 annually. This role is also eligible for variable pay based on production in all states except in Puerto Rico. The pay range listed refle...

2w ago

Go to Apply

ADMINISTRATIVE SUPPORT ASSISTANT, NF-0303-03

U.S. Marine Corps • Jacksonville, NC • 2w ago

Management & Administrative

2w ago

Go to Apply

LIBRARY TECHNICIAN, NF-1411-02

U.S. Marine Corps • Jacksonville, NC • 2w ago

Management & Administrative

2w ago

Go to Apply

Sales Consultant

Hendrick Automotive Company • Jacksonville, NC • 2w ago

Management & Administrative

Stevenson-Hendrick Honda Jacksonville Location: 2221 N Marine Blvd, Jacksonville, North Carolina 28546 Summary: Sells new or used vehicles at a profit to the dealership, while ensuring customer satisfaction. Supervisory...

2w ago

Go to Apply

Sales Consultant

Hendrick Automotive Company • Jacksonville, NC • 2w ago

Management & Administrative

2w ago

Go to Apply

INFORMATION TECHNOLOGY PROGRAM MANAGER, NF-2210-04

U.S. Marine Corps • Jacksonville, NC • 3w ago

Management & Administrative

3w ago

Go to Apply

Branch Operations Manager, Floorcovering

Sherwin-Williams • Jacksonville, NC • 3w ago

Management & Administrative

The Branch Operations Manager works with the Branch manager to organize, plan, and implement strategies in a Sherwin-Williams floorcovering branch. This includes supporting all aspects of branch operations, including cus...

3w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.