Wheelchair Operations Manager

Stavros • Amherst, MA • 2d ago

AMHERST Wheelchair Operations Manager Stavros is looking for a Project
Manager for the NEW Wheelchair Repair Contract. The ideal candidate will
have a Bachelor\'s Degree, or three to five years of Project Management
experience, preferably in a non-profit environment. Excellent
communications and writing skills, and dedication to serving individuals
with disabilities. Job Responsibilities Ensure compliance with the terms
of the Contract, including securing and coordinating necessary
resources. Oversee all contract-related activities, provide regular
reports to EOHHS on program status and statistics. Work closely with
EOHHS, Stavros leadership and other provider(s) as needed. Establish and
Monitor policies and procedures for effectiveness, and implement changes
when necessary. Manage all aspects of the operation ensuring contract
compliance Track performance, metrics, and implement process
improvements to enhance service efficiency. Liaise with suppliers and
manufactures to source parts and stay updated on the latest wheelchair
technologies. Work with finance department ensuring correct data for
invoicing for services and inventory. Oversee the development of
training materials, and the training of technicians, ensuring adherence
to safety and quality standards. Supervise customer service, addressing
consumer concerns and ensuring timely and effective repairs. Oversee
staff coordinating repair schedules, managing inventory, delivering and
repairing wheelchairs, and ensure that all equipment and tools are
available and in good condition. Knowledgeable about the services
provided by Stavros and represent Stavros in a professional manner.
Aware of the Independent Living philosophy and encourage/ foster this in
others. Qualifications 5 years Management experience in Non- profit
organization with responsibilities for contract and staff. Project
management experience including inventory, distribution, and customer
service. Have excellent communication and documentation skills as well
as computer proficiency including MS office ; MS outlook Be well
organized and self-motivated Be willing to travel occasionally within
Massachusetts Having a familiarity/ experiences working with individuals
with disabilities will be helpful For more details please see website.

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