Medical Billing Specialist

Insight Global • Manchester, MD • 1d ago

Job Description

About the Role: We are seeking a detail-oriented Billing Support Specialist to support our existing in-house billing function and improve speed and accuracy across the revenue cycle. This role will focus on behavioral health billing operations, credentialing, authorizations, and claims follow-up. Accuracy, consistency, and strong process discipline are essential. This is a full-time, remote role.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Billing and RCM Support

? Support front-end and back-end billing workflows for outpatient behavioral health services

? Submit and correct claims, including resubmissions and appeals as needed

? Follow up on claim status, denials, and payer correspondence to reduce AR aging

? Post payments and assist with reconciliation as required

? Maintain accurate documentation and status notes for all billing activities

Credentialing and Authorizations

? Support provider credentialing tasks with payers

? Track credentialing timelines and maintain organized records

? Assist with obtaining and tracking pre-authorizations and payer requirements

? Coordinate payer communications and documentation collection as needed

Administrative Support

? Maintain organized billing trackers, spreadsheets, and reporting logs

? Identify process gaps and propose improvements to reduce delays and rework

? Collaborate closely with the biller and clinic leadership to prioritize high-impact tasks

? Patient scheduling and intake duties (shared with Operations and Executive Assistant)

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