Customer Service Associate

Walgreens • Lincolnton, NC • 4d ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1735585BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Flexible hours

Job Function: Retail

Full Store Address: 1230 E MAIN ST,LINCOLNTON,NC,28092

Full District Office Address: 1230 E MAIN ST,LINCOLNTON,NC,28092-03848-11765-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 11765-LINCOLNTON NC

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Customer Service Representative

U-Haul • Gastonia, NC • 17h ago

Management & Administrative

Location: 3919 E Franklin Blvd, Gastonia, North Carolina 28056 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer...

17h ago

Go to Apply

Plant Manager

Staff Management | SMX • Dallas, NC • 19h ago

Management & Administrative

With Staff Management | SMX, you'll get a weekly paycheck, learn new skills, meet new people, and work with a great management team in a clean and safe environment. We are looking for a dynamic leader to oversee all oper...

19h ago

Go to Apply

(USA) Area Manager Asset Protection - All DC/FC

Walmart • Shelby, NC • 23h ago

Management & Administrative

Position Summary... What you'll do... Data and Digital Literacy Possesses knowledge of: Data collection modes, techniques, and tools; data analytics. To be able to carry out the following responsibilities: Articulates th...

23h ago

Go to Apply

Customer Service Representative

CaroMont Health • Gastonia, NC • 1d ago

Management & Administrative

Job Summary: The Customer Service Representative is to perform the duties involved in handling a variety of account inquiries from patients, responsible parties, persons representing patients, employees or insurance comp...

1d ago

Go to Apply

(USA) Area Manager - Transportation Office (Transportation)

Walmart • Shelby, NC • 2d ago

Management & Administrative

Position Summary... What you'll do... Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by communicating goals...

2d ago

Go to Apply

(USA) Service Shop Repair Technician - Shelby, NC

Walmart • Shelby, NC • 3d ago

Management & Administrative

Position Summary... Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, an...

3d ago

Go to Apply

Security Officer - Manufacturing Welcome Desk

Allied Universal • Newton, NC • 4d ago

Management & Administrative

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you wil...

4d ago

Go to Apply

(USA) Area Manager - Floor

Walmart • Shelby, NC • 6d ago

Management & Administrative

6d ago

Go to Apply

Associate Manager, Market Development & Planning

Newell Brands • Huntersville, NC • 1w ago

Management & Administrative

Job ID: 11668 Alternate Locations: Newell Brands is a leading consumer products company with a portfolio of iconic brands like Graco®, Coleman®, Oster®, Rubbermaid®, Sharpie® and Yankee Candle® - and 24,000 talented team...

1w ago

Go to Apply

Customer Service Representative

U-Haul • Hickory, NC • 1w ago

Management & Administrative

Location: 331 US Hwy 70 SW Suite 101, Hickory, North Carolina 28602 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Cust...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.