Customer Service Representative, Medical Store

NORCO INC • Spokane, WA • 1d ago

Norco is currently seeking an individual to fill our Medical Store Customer Service Representative position. The Medical Store Customer Service Representative is responsible for serving walk-in customers and phone-in customers. Other responsibilities include, but are not limited to:

Greet customers in a professional and enthusiastic way

Answer telephone calls promptly

Demonstrate in-depth knowledge of products, placement, availability, price and use

Efficiently assess customer needs for product or services

Educates patients/clients on medical products and services

Fit and sell medical products and services to customers

Process customer orders and accurately input customer orders into the computer

Keep showroom stocked, clean, organized and presentable

Perform other tasks as assigned or necessary

Wage $20-$24/Hr DOE

Qualifications

High school graduate or equivalent

Medical background including Respiratory Therapy and Nursing experience is a plus

In-depth knowledge of home medical products, placement, availability and pricing

Ability to work with diverse clientele

Excellent customer service skills

Excellent verbal communication skills, especially over the telephone

Ability to occasionally lift and/or carry objects weighing up to 100 lbs

Ability to sit, stand and walk for extended periods of time

Ability to accurately enter data into computer and acquire a working knowledge of any software applications necessary to the position

Ability to multi-task in a high stress environment

Benefits

Norco offers a competitive compensation/benefit package, including:

Employee Stock Ownership Plan (ESOP)

Health, Vision and Dental Insurance

Health Savings Account (HSA)

Medical and Dependent Care Flex Accounts (FSA)

Life Insurance provided at no cost to employee by Norco

Supplemental Accident, Disease, and Life Insurance options

Employee Tuition Reimbursement

401(k) with Employer Matching

Employee Discount on products sold by Norco

Norco, Inc is an Equal Opportunity/Affirmative Action Employer

Norco, Inc is a Drug-Free workplace

[Interested individuals must apply online at: ]{.underline}

https://recruiting.adp.com/srccsh/public/RTI.home?r=5001171244306&c=2210039&d=ExternalCareerSite&_dissimuloSSO=tBVCSKCcPgs:WkOa9HkHwS

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